Kaylee Harper
Columbia City,IN
Summary
Responsible Group Leader with 1 1/2 years of experience in large manufacturing plants. Expertise in production line efficiency and machine assembly. Hardworking individual consistently achieves 100% quality goals while exceeding production targets. I am always willing to learn new things and constantly trying to be better. I am dedicated to my role and my team members.
Overview
14
14
years of professional experience
Work History
Group Leader
Zimmer Biomet
Warsaw, IN
08.2022 - Current
- Worked with other group leaders to identify and resolve issues between teams.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Supervised process implementation and optimization in manufacturing facilities.
- Encouraged team members to take initiative in their roles by offering rewards for going above expectations.
- Provided assistance with conflict resolution among team members.
- Motivated teams to reach their highest potential by setting achievable goals.
- Monitored progress on projects, providing feedback and support as needed.
- Implemented strategies designed to improve efficiency across multiple departments.
Supervisor
Lowes Home Improvment
Warsaw, IN
07.2021 - 08.2022
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Directed and supervised team of 15 employees in daily operations.
- Created new strategies for improving customer service standards within the organization.
- Assessed risk management strategies to minimize potential losses.
Car Detailer
Gagnon Motors
Akron, IN
10.2019 - 06.2021
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Inspected vehicle to verify pristine appearance for customer.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Cashier
Marathon Gas Station
Fairmount , IN
09.2014 - 07.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Manager
Swayzee MHP
Swayzee , Indiana
06.2013 - 08.2015
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
Car Detailer
Gagnon Motors
Akron, Indiana
05.2010 - 03.2011
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Washed wide range of vehicles each day.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Inspected vehicle to verify pristine appearance for customer.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Education
GED -
Tippecanoe Valley High School
Akron, IN12-2011
Skills
- Quality Control
- Continuous Improvement
- Recreational Activity Planning
- Health and safety procedures
Timeline
Group Leader
Zimmer Biomet
08.2022 - Current
Supervisor
Lowes Home Improvment
07.2021 - 08.2022
Car Detailer
Gagnon Motors
10.2019 - 06.2021
Cashier
Marathon Gas Station
09.2014 - 07.2017
Manager
Swayzee MHP
06.2013 - 08.2015
Car Detailer
Gagnon Motors
05.2010 - 03.2011
GED -
Tippecanoe Valley High School
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