Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Harris

Fort Collins,CO

Summary

Highly motivated Individual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

TJX Companies
07.2020 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Pet Sitter

Rover.com
09.2022 - 07.2023
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Gave medication to pets following guidelines from owners.
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
  • Increased client retention rate through excellent communication skills and genuine love for animals.

Driver Manager

DoorDash
08.2022 - 05.2023
  • Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
  • Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
  • Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
  • Coordinated with restaurants to organize timely pickup and delivery.
  • Streamlined route planning with the use of GPS navigation software, optimizing schedules for maximum efficiency.

Education

Bachelor of Science - Sociology

Colorado State University
Fort Collins, CO
05.2026

Skills

  • Customer Needs Assessment
  • Inventory Control
  • Payment Processing
  • Promotional support
  • Complex Problem-Solving
  • Policy and Procedure Adherence
  • Relationship Building
  • Customer Service
  • Store Opening and Closing
  • Flexible Schedule

Timeline

Pet Sitter

Rover.com
09.2022 - 07.2023

Driver Manager

DoorDash
08.2022 - 05.2023

Sales Associate

TJX Companies
07.2020 - 12.2023

Bachelor of Science - Sociology

Colorado State University

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Kaylee Harris