Kaylee Hennigan
Bentonville,AR
Summary
Handles team needs with forward-thinking strategies and a strong focus on daily requirements. A well-coordinated planner, successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Developed and implemented new processes and procedures to streamline operations.
- Cultivated professional working relationships with peers and supervisors.
Receiver
Walmart
07.2020 - 10.2020
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Deli Associate
Buccee's
06.2019 - 07.2020
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Offered product samples to customers, generating additional sales through taste testing.
- Operated and maintained bakery equipment, including ovens and mixers.
Barista
Starbucks
07.2015 - 06.2019
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on a solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Graphic Design
Arizona State University
Tempe, AZ08.2024
High School Diploma -
Goose Creek Memorial
Baytown, TX05.2015
Skills
- Customer-Oriented
- Staff Management
- Training and Mentoring
- Continuous Improvement
- Safety Awareness
- Cash Handling Expertise
- Attention to Detail
- Problem-Solving
- Time Management
- Team Leadership
Timeline
Shift Supervisor
Starbucks
05.2021 - Current
Receiver
Walmart
07.2020 - 10.2020
Deli Associate
Buccee's
06.2019 - 07.2020
Barista
Starbucks
07.2015 - 06.2019
Graphic Design
Arizona State University
High School Diploma -
Goose Creek Memorial
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