Kaylee Herrera
Watford City
Summary
Dynamic professional with extensive experience at Cashwise Foods, excelling in operations management and inventory control. Proven track record in enhancing sales through effective merchandising and team leadership. Strong communication skills and proficiency in Microsoft Office are essential for driving successful vendor relationships and staff development. Committed to achieving operational excellence and customer satisfaction. Committed to continuing development in my career.
Overview
7
7
years of professional experience
Work History
Liquor Store Director Assistant
Cashwise Foods
07.2025 - Current
- Operations Management,
- Inventory.
- Merchandising.
- Sales.
- Labor/ Liquor Budgets.
- Maintenance and Compliance.
- Orders.
- Schedules.
- Payroll Handling.
- Interviewing.
- Hiring/ Orientation/ Onboarding.
- Displays.
- Proficient in Organization Skills.
- Time Management.
- Receiving.
- Invoice Data Entry.
- General Ledger Data Entry.
- Customer Service.
- Cashiering.
- Comprehensive Documentation.
- Team-building.
- Task Management.
- Performance Reviews.
- Progress Reporting.
- Coherent and Brief Communications with all Vendors and Category Specialists.
- Catering Events.
Grocery Manager
Cashwise Foods
04.2020 - 07.2025
- Managed inventory levels to ensure product availability and minimize waste.
- Trained and supervised team members on store operations and customer service standards.
- Assisted in implementing promotional displays to enhance product visibility and sales.
- Maintained cleanliness and organization of merchandise areas to improve shopping experience.
- Maintained Schedules and Overal Team-building.
- Monthly Shrink Report Data Entry.
- Weekly General Ledger and Invoice Data Entry.
- Order & Adjustments using DAX.
- Receiving/ data entry log book.
- Certification in all heavy machinery (E-Pallet jack, Forklift, Scissor lift, Lift truck).
- Caterings and Special Orders.
- Events planning.
- Organizational and Time-Sensitive Management.
- Pre-books.
- Communication and Relationship Building with Vendors and Category Managers.
- Explicit and detailed documentation.
- Self-Driven.
- Independent with Little Supervision.
- Is in charge when Store Directors are not in.
- Maintenance Request Orders.
- Budgeting & Sales.
- Willingness to Train others.
Assistant Operations Supervisor
First International Bank and Trust
01.2019 - 04.2020
- Supervised daily operations
- Trained new staff on operational procedures and company policies.
- Monitored inventory levels.
- Cash Handling.
- Thrive in fast-paced settings.
- Ability to problem-solve and meet deadlines.
- Account opening/ closing.
- Customer follow-up calls.
- Perform lawful documentation when opening new accounts for personal, checking, savings, business, or non-profit organizations.
- Deposits.
- Withdrawals.
- Check Cashing.
- Cash Advances.
- Health Savings Account opening/ closing.
- IRA account opening/ closing.
- Strong Computer Skills (Excel, Word, MS Office Suite, Email, etc.)
- Can type 60 WPM or more.
- Sales & Referrals.
- Data Accuracy.
- Customer Records & Documentation.
- Systems Navigation.
- Compliance and Attention to Detail.
- Communications between departments, including IT, DFM, Loans, HR, Management, Insurance, and Investments.
- ATM Configuring.
- Federal Reserve Deposit and Withdrawals.
- Proficiency in phone calls and follow-ups.
- Customer Service
- Quarterly Training in Fraudulent Activities/ Scam/ Phishing Emails.
Education
Associate of Arts - Liberal Arts And Sciences
Williston State College
Williston, ND07-2023
Skills
- Microsoft Office
- Strong Communication Skills
- Performance Marketing
- Organizational Management
- Customer Support/ Relations
- Recruiting/ Hiring
- Inventory
- Computer Literacy
- Sales leadership
- Data Entry
- Time Management/ Urgency
- Time-Sensitive Awareness
- Self-driven
- Vendor relationship development
- Brand awareness
- Staff leadership
- Shift Management
- DocuSign
- Adobe
- Illustrator
- Budgeting
- Telephone Communications
Timeline
Liquor Store Director Assistant
Cashwise Foods
07.2025 - Current
Grocery Manager
Cashwise Foods
04.2020 - 07.2025
Assistant Operations Supervisor
First International Bank and Trust
01.2019 - 04.2020
Associate of Arts - Liberal Arts And Sciences
Williston State College