Kaylee Ho
Bryan
Summary
Detail-oriented professional with excellent interpersonal communication, and respectful telephone etiquette. Skilled in active listening, empathetic problem-solving, and the ability to adapt communication style to different audiences. Proven experience resolving concerns calmly under pressure, and mentoring new staff on procedures. Ready to contribute to an organized, fast-paced healthcare administrative team while quickly learning clinic operations.
Overview
2
2
years of professional experience
Work History
Server
Bo's Ramen & Sushi House
Bryan
08.2024 - Current
- Resolved customer concerns calmly and respectfully, ensuring positive experiences under pressure.
- Assisted in training new servers on menu items and restaurant procedures.
- Processed payments using point-of-sale systems effectively and securely.
Facilities Student Worker
Texas A&m Transportation Institute
Bryan
06.2024 - Current
- Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
- Assisted with the setup of meeting spaces for events or conferences held at the facility.
- Handled mail and packages, ensuring timely distribution to staff.
Education
High School Diploma -
Pflugerville High School
Pflugerville06-2021
Skills
- Effective time management
- Strong problem-solving and critical thinking
- Active listening and empathetic communication
- Attention to detail
- Composure under pressure
- Professional written and oral communication
- Fast learner
Languages
Vietnamese
Professional
Timeline
Server
Bo's Ramen & Sushi House
08.2024 - Current
Facilities Student Worker
Texas A&m Transportation Institute
06.2024 - Current
High School Diploma -
Pflugerville High School