Kaylee Isley
New York,NY
Summary
Detail-oriented professional skilled in pharmacy operations and technical proficiency. Experienced in medication management and team collaboration, ready to leverage expertise to enhance patient care and support healthcare teams.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician, Oncology
Mount Sinai Specialty Pharmacy
New York, NY
02.2025 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by organizing and restocking pharmacy supplies.
- Processed prescription orders using electronic health record systems efficiently.
- Collaborated with healthcare professionals to ensure optimal patient care outcomes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician
Duane Reade Pharmacy
New York, NY
11.2022 - 02.2025
- Ensured compliance with safety regulations and pharmacy policies consistently.
- Managed customer inquiries and provided exceptional service in fast-paced environment.
- Participated in training initiatives to enhance knowledge of pharmaceutical practices.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Stocked, labeled, and inventoried medication to keep accurate records.
Facility Operations Team Member
Lifetime Athletic Club
New York, NY
02.2022 - 12.2023
- Collaborated with team members to improve workflow efficiency during peak activity times.
- Maintained cleanliness and sanitation of gym equipment and facilities
- Responded promptly to member concerns regarding facility cleanliness
- Collaborated with management to enhance cleanliness standards across gym locations
- Streamlined cleaning processes through efficient use of cleaning tools and supplies, minimizing downtime between tasks.
- Contributed to a positive gym atmosphere by ensuring a tidy and well-organized workout space for patrons.
Customizations Lead/Sales Associate
Puma Flagship
New York, NY
10.2020 - 02.2022
- Operated embroidery machines, direct to garment (dtg machine) and heat press to produce high-quality designs on various textiles.
- Mentored junior sales staff, fostering professional development and enhancing team capabilities.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Bachelor of Science - Biology
Lehman College
Bronx, NY01-2028
Certificate - Pharmacy
Mount Sinai Pharmacy Technician Training
New York08-2024
High School Diploma -
High School For Health Professions And Human Services
New York06-2020
Skills
- Medical software
- Pharmacy Technology
- Email Proficiency
- Retail Math
- Data Entry
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician, Oncology
Mount Sinai Specialty Pharmacy
02.2025 - Current
Pharmacy Technician
Duane Reade Pharmacy
11.2022 - 02.2025
Facility Operations Team Member
Lifetime Athletic Club
02.2022 - 12.2023
Customizations Lead/Sales Associate
Puma Flagship
10.2020 - 02.2022
Bachelor of Science - Biology
Lehman College
Certificate - Pharmacy
Mount Sinai Pharmacy Technician Training
High School Diploma -
High School For Health Professions And Human Services