Kaylee Jones
Assistant Office Manager
Jackson,MI
Summary
An ambitious college graduate, driven to serve others in a professional work setting in the capacity of a customer service representative or service specialist. Expertise include keen attention to detail, problem resolution, excellent communication skills and customer relations, fast accurate data input, and precise record keeping. An experienced Assistant Office Manager with over 13 years of retail experience with an excellent reputation for resolving sensitive problems resulting in increased customer satisfaction.
Overview
5
5
years of post-secondary education
14
14
years of professional experience
Work History
Assistant Office Manager
Polly's Country Market
Jackson, MI
01.2018 - Current
- Assistant Office Manager promotion in January 2018 as a direct result of a hard work ethic, professionalism and intercommunications.
- Accounting skills: balancing and reporting of prior day adjusted income, total gross sales for each department, and sales tax.
- Continuous communication to corporate office regarding cash office procedures.
- Responsible for maintaining organization, assist with scheduling breaks, support front end staff with technical or customer related issues.
- Perform scanning coordinator duties to insure compliance with point of sale.
- Responsible for safe monies, bank deposits, declaring tills and keeping a running inventory of Michigan Lotto.
- Conduct office inventories, including ordering, requisitions, stocking and receiving shipments.
- Establish efficient workflow processes, monitor daily productivity, supervise front end support staff and implement problem resolutions when faced with technical or customer based challenges to improve overall effectiveness of personnel and work flow.
- Maintained computer and physical filing systems.
Retail Cashier Associate
Polly's Country Market
Jackson, MI
04.2012 - 12.2017
General Clerical Retail Associate
Polly's Country Market
Jackson, MI
08.2007 - 04.2012
Education
Bachelor of Science - Criminal Justice
Baker College
Jackson, MI 10.2012 - 08.2017
Skills
Policy and procedure modification
undefinedTimeline
Assistant Office Manager
Polly's Country Market
01.2018 - Current
Bachelor of Science - Criminal Justice
Baker College
10.2012 - 08.2017
Retail Cashier Associate
Polly's Country Market
04.2012 - 12.2017
General Clerical Retail Associate
Polly's Country Market
08.2007 - 04.2012
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