Kaylee Jones

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Participated in periodic inventory counts to maintain accurate stock levels.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Supported store leadership in implementing new merchandising strategies to improve product positioning.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

• Appraised various types of merchandise accurately, maintaining fairness and transparency in all dealings.
• Welcomed customers to shop and offered to answer questions on merchandise.
• Handled cash transactions accurately while maintaining strict adherence to financial security protocols.
• Resolved customer complaints promptly and professionally, retaining valuable business relationships.
• Assisted clients in understanding the loan process, providing clear explanations of terms and conditions for informed decision making.
• Trained new team members on company policies, procedures, and best practices to ensure consistent performance standards.
• Performed store open and close procedures as part of shift responsibilities.
• Greeted incoming customers and offered to evaluate and assess items for appraisal.

Scanned merchandise to verify accurate pricing, Made and displayed sale pricing signage,

• Managed wholesale customers and internet sales
• Built and maintained website
• Other duties included answering phone, filing, bookkeeping, waiting on retail customers, ordering merchandise, stocking, pricing
• Shipping and receiving
• Equipment used computer, adding machine, cash register, type writer, printer, scanners and fax machines
• Built new website with a shopping cart

• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Worked effectively in fast-paced environments.

• Opening and closing store, supervised employees, customer service, checked in vendors, stocked shelves, built displays
• Maintained store appearance

• Checking and stocking