Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaylee Keasey

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

4
4
years of professional experience

Work History

Office Manager

GH Dairy
12.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
  • Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.

Barista

Starbucks
03.2020 - 11.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Associate of Applied Science - Business Sales

Allied Business Schools
Laguna Hills, CA
03.2023

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Data Entry
  • Customer Relations
  • Scheduling and calendar management
  • Employee Supervision
  • Conflict Management
  • Financial Reporting
  • Team Supervision

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Office Manager

GH Dairy
12.2021 - Current

Barista

Starbucks
03.2020 - 11.2021

Associate of Applied Science - Business Sales

Allied Business Schools

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Kaylee Keasey