Kaylee Kinard
MARIETTA,GA
Summary
Recent University of Kentucky graduate with a Bachelor of Arts in Psychology and hands-on experience supporting employees in a collaborative workplace environment. Strong interpersonal, communication, and organizational skills seeking to begin a career in human resources, recruiting, employee relations, and talent development. Dependable, adaptable, and skilled at building positive relationships while managing multiple priorities.
Overview
5
5
years of professional experience
Work History
Customer Experience Associate
Graydaze Contracting
Roswell, Georgia
06.2026 - Current
- Build positive customer relationships through responsive support and follow up.
- Support customer satisfaction through consistent service and problem solving.
- Uses active listening to understand customer needs and provide appropriate support.
- Coordinates with internal team to resolve issues and keep customers informed.
- Maintains positive client relationships through trust-building and professional service.
Employee Experience Intern
Graydaze Contracting
05.2025 - 08.2025
- Collaborated with senior staff to coordinate project timelines, deliverables, and day-to-day priorities.
- Helped facilitate communication among team members to promote collaboration and efficient workplace operations.
- Built strong working relationships across the team through responsive, professional communication and support.
- Managed multiple tasks simultaneously while maintaining organization and meeting established deadlines.
Sales Associate
The Downtown Pooch
08.2021 - 07.2022
- Provided personalized customer service by listening to customer needs and recommending appropriate products.
- Built positive relationships with customers and team members through friendly, professional communication.
- Collaborated with team members to achieve daily sales goals and support overall store performance.
- Maintained organized and visually appealing merchandise displays to enhance the customer experience.
Education
Bachelor of Arts - Psychology
University of Kentucky
Lexington, KY05-2026
Skills
- Interpersonal Communication
- Relationship Building
- Organization & Time Management
- Team Collaboration
- Problem-Solving
- Adaptability
- Confidentiality & Professionalism
- Written & Verbal Communication
- Research & Information Analysis
- Microsoft Office
- Task & Priority Management
Timeline
Customer Experience Associate
Graydaze Contracting
06.2026 - Current
Employee Experience Intern
Graydaze Contracting
05.2025 - 08.2025
Sales Associate
The Downtown Pooch
08.2021 - 07.2022
Bachelor of Arts - Psychology
University of Kentucky