Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Klestinske

St Louis,MO

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Offering demonstrated success identifying prospects and converting leads into customers.

Overview

9
9
years of professional experience

Work History

Wellness Coordinator/Tshock Specialist

Celsius Med Spa
St Louis, MO
03.2023 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Developed and grew leads through repeat business and customer referrals.
  • Developed and implemented sales strategies to increase profits.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.

Waitress Trainer

Poor Richards
Eureka, MO
07.2015 - Current
  • Trained new team members on restaurant procedures, menu items and performance strategies
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Office Manager

Foot Healers
Creve Coeur, MO
01.2022 - Current
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Oversaw quality control and productivity rates to increase revenue by 20% and production times.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Installation Coordinator

Secure24
Maryland Heights, MO
01.2021 - 01.2022
  • Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
  • Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands
  • Performed payroll responsibilities every week by correcting any variances and scheduling conflicts
  • Generated month to date install reports and month to date sales reports with excel to monitor quality assurance.

Marketing Representative

State Farm
Florissant, MO
01.2020 - 10.2020
  • Achieved or surpassed monthly and yearly sales goals on consistent basis
  • Developed campaigns and specific marketing strategies for clients
  • Called warm leads to grow business and promoted product to new and existing customers
  • Performed cost-benefit and needs analysis of existing/potential customers to meet their needs.

Education

BBA - Business Management

Lindenwood University
05.2021

Skills

  • Account development
  • Customer Relations
  • Sales expertise
  • Interpersonal communication skills
  • Motivational Leadership
  • Decision Making
  • Quality Assurance

Timeline

Wellness Coordinator/Tshock Specialist

Celsius Med Spa
03.2023 - Current

Office Manager

Foot Healers
01.2022 - Current

Installation Coordinator

Secure24
01.2021 - 01.2022

Marketing Representative

State Farm
01.2020 - 10.2020

Waitress Trainer

Poor Richards
07.2015 - Current

BBA - Business Management

Lindenwood University
Kaylee Klestinske