Kaylee Knab
Newark,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Facilities Specialist
Stanford University School of Medicine
03.2022 - Current
- Serve as property operations/maintenance point of contact for facilities-related issues across 6 mixed usage buildings including wet lab, dry lab, clinical and academic space.
- Conduct regular facility inspections to identify repair needs or improvements.
- Handle property administration by completing tagging, data entry, and inventory
- Project Coordination when needed
Operations Lead
SEPHORA
09.2021 - 03.2022
- Oversaw problem resolution to address barriers to operational efficiency.
- Oversaw team of 5 to support high volume store
- Planned operations and activities, and led projects.
- Created programs and circulated internal resources to enhance workers' technical and safety standards knowledge, according to regulatory and organizational expectations.
- Coordinated internal assignments, scheduling and communications to extend informational transparency and workforce management.
Operations Associate
SEPHORA
07.2020 - 08.2021
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Conducted regular inventory audits to prevent stock shortages and losses.
- Followed shipping and receiving procedures for goods and materials.
Administrative Assistant
Stanford University School of Medicine
03.2020 - 07.2020
- Manages scheduling and important documents for a physician, assists with patient scheduling as well as research opportunities and financial information.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Retail Salesperson
Ulta Beauty
09.2019 - 07.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Operations Associate
Stanford University School of Medicine
07.2018 - 03.2020
- Completed daily logs for management review.
- Completed data entry for multiple projects
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase end user satisfaction.
Merchandise Execution Specialist
The Home Depot
11.2017 - 05.2018
- Kept store organized and stocked new products, maintaining the appearance of several stores so that day associates could provide excellent customer service
- Transformed the store each season change to reflect seasonal products and customer needs.
- Collaborated with sales team to identify and fulfill customer needs.
Barista
Starbucks
06.2017 - 11.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
MBA - Business Administration
University of Phoenix
Phoenix, AZ02.2025
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA01.2021
Skills
- Routine Maintenance
- Work Order Management
- Safety Compliance
- Customer Service
- Project Coordination
- Facilities Management
- Waste Management
- Relocations
- Equipment Set up
- Team Leadership
Certification
- Certified Associate in Project Management (CAPM), Project Management Institute, 10/01/23, 10/01/26
- Google Project Management Certificate, Coursera, M7A6QW6E8HFY
- CPR/AED/First Aid, American Heart Association, 09/01/23, 09/01/25
- Inspiring and Motivating Individuals, Coursera, R4ASJQBF9SZE
- Project Management Skills for Leaders, LinkedIn
- What Is Business Analysis?, LinkedIn
- Strategic Planning Foundations, LinkedIn
Timeline
Facilities Specialist
Stanford University School of Medicine
03.2022 - Current
Operations Lead
SEPHORA
09.2021 - 03.2022
Operations Associate
SEPHORA
07.2020 - 08.2021
Administrative Assistant
Stanford University School of Medicine
03.2020 - 07.2020
Retail Salesperson
Ulta Beauty
09.2019 - 07.2020
Operations Associate
Stanford University School of Medicine
07.2018 - 03.2020
Merchandise Execution Specialist
The Home Depot
11.2017 - 05.2018
Barista
Starbucks
06.2017 - 11.2017
MBA - Business Administration
University of Phoenix
Bachelor of Arts - Psychology
San Jose State University
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