Kaylee Koeuth
Woonsocket,RI
Summary
A dedicated and hardworking student with a strong work ethic and a proven ability to balance academic responsibilities with part-time employment. Experienced in both retail and and restaurant environments, demonstrating excellent customer service, communication, and multi-tasking skills. Thrives in fast-paced settings, adapts quickly to new challenges, and consistently maintains a positive and professional demeanor. Known for reliability, teamwork, and a strong commitment to delivering quality service and contributing to overall team success.
Overview
1
1
year of professional experience
Work History
Retail Associate
Tommy Hilfiger
Wrentham, MA
11.2024 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Restaurant Hostess
Uno Pizzeria & Grill
Smithfield, RI
02.2024 - 10.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
Accounting And Finance
Woonsocket High School
Woonsocket05.2026
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Reliability and punctuality
- Cash register operation
- Merchandise display
- Store maintenance
- Verbal and written communication
- Cleaning and sanitizing
- Approachability
- Product knowledge expertise
- Sales promotion
- Loss prevention awareness
- Shelf recovery
- Teamwork and collaboration
- Time management
- Customer service
- Customer assistance
- Problem-solving
- Teamwork
- Stocking and receiving
- Flexible schedule
- Money handling
- Store opening and closing
- Product recommendations
- Customer needs assessment
- Display setup
- Suggestive selling
- Patience and empathy
- Strong work ethic
- Following directions
- Critical thinking
- Dependability
- Flexible scheduling
- Toddler care experience
- Infant care experience
Timeline
Retail Associate
Tommy Hilfiger
11.2024 - Current
Restaurant Hostess
Uno Pizzeria & Grill
02.2024 - 10.2024
Accounting And Finance
Woonsocket High School