Kaylee Kuchinski
Follansbee
Summary
Dynamic and results-oriented professional with extensive experience in catering and suite supervision at Aramark, and merchandise processing at Rue 21. Excelled in fostering high standards of hygiene, safety, and customer service, leading to enhanced guest satisfaction and operational efficiency. Proficient in Microsoft Excel and adept at material handling, demonstrating a blend of hard and soft skills crucial for driving success in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Catering Supervisor
Aramark
09.2021 - Current
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Established an environment of respect among staff members by modeling professionalism in every aspect of our work together.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
Suite Supervisor
Aramark
06.2020 - Current
- Enhanced guest satisfaction by addressing and resolving issues promptly and efficiently.
- Utilized advanced problem-solving skills to address any guest concerns or complaints effectively while maintaining composure under pressure situations.
- Communicated repair needs to maintenance staff.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Addressed customer feedback and complaints to maximize satisfaction.
- Maintained a high level of cleanliness throughout all suites, contributing to an elevated guest experience and increased return business.
Merchandise Processor
Rue 21
02.2016 - 05.2024
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Packed items into appropriate containers for shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
High School Diploma -
Brooke High School
Wellsburg, WV05-2014
Skills
- Written and verbal communication
- Hygiene practices
- Sanitation standards
- Food safety compliance
- Catering supervision
- Customer service
- Material handling
- Positive attitude
- Microsoft Excel proficiency
- Math and computer skills
Timeline
Catering Supervisor
Aramark
09.2021 - Current
Suite Supervisor
Aramark
06.2020 - Current
Merchandise Processor
Rue 21
02.2016 - 05.2024
High School Diploma -
Brooke High School
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