Kaylee Ladner
Biloxi,MS
Summary
Dynamic professional with a proven track record at United States Marine Inc., excelling in document management and quality assurance. Adept at cross-functional coordination and maintaining compliance with ISO standards, I leverage strong organizational skills and attention to detail to enhance operational efficiency and drive customer satisfaction.
Overview
6
6
years of professional experience
Work History
Document Controller in Quality Assurance
Unites States Marine Inc.
Gulfport, MS
06.2022 - Current
- Supported document management processes to ensure compliance with quality standards.
- Assisted in organizing and maintaining project documentation for easy retrieval.
- Collaborated with team members to update and revise quality assurance records.
- Conducted thorough inspections of incoming materials and finished products to ensure compliance with quality standards.
- Identified and documented defects, initiating corrective actions to improve product reliability.
- Maintained detailed records of inspections, ensuring traceability and compliance with industry regulations.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Monitored project milestones and deliverables, providing timely reports to senior management for review.
- Implemented electronic filing systems to streamline document retrieval and improve efficiency.
- Managed document control processes to ensure compliance with industry standards and company policies.
Hospitality Intern
IP Casino Resort & Spa
Biloxi, MS
01.2022 - 05.2022
- Assisted in daily operations, ensuring high standards of guest service and satisfaction in 4 different departments
- Managed reservations using property management software, optimizing room allocation and availability.
- Supported event planning efforts by organizing logistics and coordinating vendor communications.
- Worked closely with housekeeping staff in prioritizing room turnovers during high occupancy periods.
Bridal Sales Consultant
I Do Bridal
Mobile, AL
09.2019 - 03.2021
- Guided brides through personalized consultations to determine preferences and style choices.
- Maintained up-to-date knowledge of bridal fashion trends and designer collections.
- Collaborated with team members to enhance customer experience and streamline sales processes.
- Assisted in inventory management, ensuring availability of popular styles and sizes for clients.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Education
Hospitality Administration And Management
University of South Alabama
Mobile, AL05-2022
Skills
- Document management
- ISO standards
- Document control
- Cross-functional coordination
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking Abilities
- Organizational skills
Timeline
Document Controller in Quality Assurance
Unites States Marine Inc.
06.2022 - Current
Hospitality Intern
IP Casino Resort & Spa
01.2022 - 05.2022
Bridal Sales Consultant
I Do Bridal
09.2019 - 03.2021
Hospitality Administration And Management
University of South Alabama