Kaylee Lafferty
Glendale,AZ
Summary
Resourceful Key Holder Supervisor known for high productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability to ensure smooth store operations and enhance customer satisfaction. Committed to leveraging organizational skills to maintain store standards and support company goals.
Overview
4
4
years of professional experience
Work History
Key Holder/Supervisor
Bath & Body Works
Glendale, AZ
06.2026 - Current
- Priorities include supporting the store management by overseeing daily operations, supervising team members, and ensuring excellent customer service, while maintaining store standards.
- Opening and closing the store.
- Assisting in supervising and supporting sales associates during shifts.
- Providing leadership and guidance to members when managers are unavailable.
- Delivering amazing customer service.
- Assisting with cash handling, register reconciliation, and deposit preparation.
- Help train and coach new employees.
- Maintain the store's appearance.
- Helping to organize inventory.
- Support management in achieving sales and performance goals.
Sales Associate
Bath & Body Works
11.2025 - 05.2026
- Priorities include customer service, including helping customers with questions, product selection, and maintaining an organized, clean store.
- Greeting and assisting customers in a friendly and professional way.
- Recommend products based on what the customer wants or needs.
- Operate cash registers and process transactions correctly.
- Maintain the cleanliness and organization of the store.
- Restocking the merchandise, and monitoring inventory on the floor.
- Assisting with promotions, sales events, and seasonal displays.
- Resolved customer concerns and assisted in questions related to products.
- Helped unbox and put away inventory for the store.
- Helped achieve individual and store sales goals.
Produce Department/Checker
Hy-Vee
03.2025 - 10.2025
- Initial priorities included cashier duties, helping customers with their groceries from the check stand to their car, and answering any questions that they may have.
- I was eventually transferred to the produce department, where I helped make and prepare fruit assortments and orders.
- Additional tasks included:
- Stocking shelves
- Organizing and cleaning the shelves
- Fulfilling orders for customers
- Deliveries
Front Worker
Sugar Shack Bakery
08.2022 - 03.2025
- Priorities included helping customers at the front counter, taking orders, answering the phone, keeping the front stocked with products, and cleaning and organizing the entryway and customer lobby.
- Additional tasks include:
- Packaging food
- Decorating cakes and cookies
- Decorating the lobby for the holidays
- Labeling bags and containers
- Stocking backroom supplies with everyday necessities
- Doing laundry and dishes
- Supporting cake decorators with overflow
- Balanced registers
- Attending events to promote the products/business
- Setting up and serving at events
Education
Bachelor’s Degree - Business Administration
Briar Cliff University
Sioux City, IA05-2026
Skills
- Multitasking
- Organizational skills
- Problem Solving
- Hardworking Ability
- Time Management
- Customer Service
Timeline
Key Holder/Supervisor
Bath & Body Works
06.2026 - Current
Sales Associate
Bath & Body Works
11.2025 - 05.2026
Produce Department/Checker
Hy-Vee
03.2025 - 10.2025
Front Worker
Sugar Shack Bakery
08.2022 - 03.2025
Bachelor’s Degree - Business Administration
Briar Cliff University