Kaylee Leavitt

Front Desk Attendant:

• Assisted with customer requests and answered questions to improve satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Assign open lanes, and provide startup instructions as necessary.
• Answered guest inquiries over the phone and in person, providing accurate information.
• Informed guests of upcoming promotions, specials, and events.
• Confidently operated the POS system, making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
• Issue, record, and redeem gift certificates, coupons, etc.
• Maintained a sanitary, organized, and presentable area.
• Communicated with pit crews, operated call buttons, and relayed information.
• Perform opening and closing duties as required.
• Monitor guests for rule violations.

Amusement Attendant:

• Greeted guests, determined needs, explained games, and provided startup instructions, as necessary.
• Patrol the gaming area to respond to the guests' needs, and took action to correct any problems.
• Encouraged users to try other games, or laser tag.
• Performed opening and closing duties as required.
• Confidently operated the POS System making accurate transactions
• Maintained a sanitary, organized, presentable area, including the laser tag arena
• Communicate any inventory shortages, or damaged equipment, to the supervisor..
• Promote knowledge of the location's features and upcoming events..
• Monitored guests for rule violations.
• Enforced safety rules and reported hazards.

• Developed and maintained supplier relationships to ensure timely delivery of goods.
• Monitored inventory levels, identified discrepancies, and adjusted accordingly.
• Analyzed supply chain data such as demand forecasts and inventory levels to identify areas of improvement.
• Coordinated with vendors to ensure timely availability of raw materials for production.
• Created reports summarizing supply chain operations such as inventory levels and shipping schedules.
• Implemented processes for order tracking and tracing from vendor through customer delivery.
• Oversaw warehouse operations including receiving, storage, packing, unpacking, shipping, receiving functions.
• Tracked shipments to ensure on-time deliveries while minimizing transit costs.
• Maintained accurate records of all transactions within the supply chain system.
• Verified accuracy of contents against order forms before sealing packages.
• Monitored stock levels of packaging supplies (such as cartons, labels, tape) and replenished as needed.
• Assembled boxes, containers and other packaging materials according to specifications.
• Packaged items in accordance with customer orders and product requirements.
• Inspected all packaged items for quality assurance purposes.
• Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
• Collaborated with team members to meet production goals efficiently.
• Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
• Accomplished production goals by working with speed and accuracy.

• Planned and assisted with the design and execution of all event details, including company parties, corporate holiday parties, team-building outings, fundraising events, adult/youth parties, and celebrations.
• Collaborated with guests to identify their needs, outlined the scope of their event, including budgeting, scheduling, recommending our menu items, and discussed additional equipment needed.
• Participated in the weekly meetings, BEO meetings, and all mandatory meetings.
• Coordinated and communicated all event details with specific managers, departments, and event staff.
• Specified event staff requirements and coordinated their activities from the setup to the breakdown of the event.
• Supervised events and event staff.
• Followed up with guests on their experience.
• Provided feedback and weekly reports to Management
• Proposed ideas to improve provided services and event quality.
• Utilized the event planning software to maintain event details
• I understood the approved pricing guidelines and negotiated contracts before closing final offers.
• Updated social media platforms to publicize daily deals and events.nd holiday hours
• Cooperated with marketing team to promote and publicize upcoming internal events

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified needs of customers promptly and efficiently.
• Oversaw shift operations, including cash handling and customer relations.
• Assigned tasks to crew members and monitored their performance.
• Trained new employees on company policies and procedures.
• Resolved customer complaints in a professional manner.
• Monitored stock levels of food supplies, ingredients, and products for the shift.
• Maintained cleanliness of store throughout shift by delegating cleaning duties to team members.
• Provided guidance to team members when needed in order to improve efficiency during rush hours.
• Verified accuracy of orders before delivery or pickup by customers.
• Performed opening and closing duties such as counting money in the register drawer, balancing receipts, restocking items.
• Assisted other departments when needed, such as helping out in the kitchen or taking phone orders from customers.

• Developed and maintained positive working relationships with staff, customers, and vendors.
• Monitored store operations to ensure compliance with company policies and procedures.
• Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
• Performed regular price checks to ensure accuracy in pricing throughout the store.
• Assisted in resolving escalated customer service issues in a timely manner.
• Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
• Prepared detailed incident reports following any incidents that occurred during shifts.
• Identified needs of customers promptly and efficiently.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Received and unloaded shipments of merchandise from vendors.
• Maintained accurate inventory records in accordance with company standards.
• Processed returns, refunds, and exchanges efficiently and courteously.
• Stocked shelves with new merchandise in a timely manner.
• Organized backroom storage areas for efficient retrieval of items.
• Ensured proper labeling on all products to ensure accuracy of pricing and product details.
• Performed price changes as instructed by management team.
• Assisted customers with locating desired items throughout the store.
• Checked incoming shipments for damage or discrepancies against purchase orders.
• Cleaned shelves, counters, displays and other areas within the store regularly.
• Stocked shelves with new merchandise and checked for outdated or damaged items.
• Faced products on shelves and displays to meet company policies.
• Replenished items to maintain stock availability.
• Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
• Verified accuracy of medication labels before they were dispensed to customers.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Restocked shelves with new supplies of medications as needed.
• Assisted pharmacists in filling prescription orders accurately and efficiently.
• Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
• Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Ensured compliance with safety regulations and company policies.
• Resolved conflicts between team members in an effective manner.
• Maintained up-to-date knowledge of company products and services.
• Collaborated with management on developing strategic plans for achieving business goals.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Delegated work to staff, setting priorities and goals.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Trained employees on additional job positions to maintain coverage of roles.
• Assigned tasks to associates to fit skill levels and maximize team performance.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified needs of customers promptly and efficiently.
• Oversaw shift operations, including cash handling and customer relations.
• Assigned tasks to crew members and monitored their performance.
• Trained new employees on company policies and procedures.
• Resolved customer complaints in a professional manner.
• Monitored stock levels of food supplies, ingredients, and products for the shift.
• Maintained cleanliness of store throughout shift by delegating cleaning duties to team members.
• Provided guidance to team members when needed in order to improve efficiency during rush hours.
• Verified accuracy of orders before delivery or pickup by customers.
• Performed opening and closing duties such as counting money in the register drawer, balancing receipts, restocking items.
• Assisted other departments when needed, such as helping out in the kitchen or taking phone orders from customers.

• Performed cashier duties such as taking orders, collecting payments and providing change.
• Restocked kitchen supplies including food products and utensils.
• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
• Provided excellent customer service to maintain a positive atmosphere for guests.
• Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
• Adhered to health department regulations regarding food handling procedures.
• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
• Monitored quality of food served to ensure it met company standards for presentation and temperature.
• Processed takeout orders quickly to ensure timely delivery of meals.
• Checked expiration dates on all products before serving them to customers.
• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
• Served food quickly for positive guest experiences.
• Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
• Presented orders to guests within anticipated service times.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
• Prepared menu items such as french fries, chicken nuggets, fish filet, chicken patties, beef patties along with breakfast foods including hotcakes, bagels, eggs, bacon and sausage.