Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Lynn-Carrigan

Houston,TX

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

6
6
years of professional experience

Work History

Server

District 249
Tomball, TX
09.2024 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Stocked service areas with supplies during slow periods.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Informed customers of daily specials and signature menu items.
  • Provided excellent customer service to ensure satisfaction.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Server

Pappadeaux's Seafood Kitchen
Houston, TX
04.2019 - 09.2023
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Followed health safety guidelines when preparing and serving food products.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.

Education

High School Diploma -

Cy Creek Highschool
9815 Grant Rd, Houston, TX 77070
07-2021

Skills

  • Team member support
  • Food inspection
  • Daily specials memorization
  • Hostess support
  • Table resetting
  • Order delivery practices
  • Safe food handling
  • Customer service
  • Server training
  • Cleanliness standards
  • Food safety
  • Professional appearance
  • Menu memorization
  • Task prioritization
  • Customer feedback management
  • Calm demeanor
  • Order accuracy
  • Cash handling
  • Dietary restrictions knowledge

Timeline

Server

District 249
09.2024 - Current

Server

Pappadeaux's Seafood Kitchen
04.2019 - 09.2023

High School Diploma -

Cy Creek Highschool
Kaylee Lynn-Carrigan