- Digital Art and Animation
- Drawing and Painting
- Gaming
- Volunteering
- Adventure Travel
- Animal Care
- I enjoy helping others and giving back to the community
Kaylee Lockett
Summary
Driven retail professional with extensive experience as an Hourly Assistant Manager, leading teams to achieve sales goals and provide exceptional customer service. Skilled in managing daily operations, training staff, and fostering a positive, professional work environment. Known for a friendly, approachable demeanor, strong leadership abilities, and a commitment to delivering top-tier service. Proven track record in problem-solving, staff development, and ensuring operational efficiency in fast-paced retail settings. Adept at balancing customer needs with business objectives, driving team success, and enhancing the overall store experience.
Overview
3
3
years of professional experience
Work History
Hourly Assistant Manager
Kneaders Bakery & Cafe
01.2024 - 09.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
Retail and Community Engagement Manager
Kneaders Bakery & Cafe
10.2023 - 01.2024
- Streamlined processes for event coordination, reducing logistical challenges and increasing overall efficiency in executing community-focused initiatives.
- Served as a public spokesperson at events, articulating organizational values while cultivating positive relationships with key stakeholders.
- Increased volunteer participation through effective recruitment strategies and targeted marketing campaigns.
- Managed budgets for community programs, ensuring efficient resource allocation and cost-effective planning across all projects.
Rj's Firepits
Family Business
10.2021 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Lincoln High School
Stockton, CASkills
- Money handling
- Team leadership
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Task delegation
- Staff training and development
- Workload management
- Retail operations
Interests
Timeline
Hourly Assistant Manager
Kneaders Bakery & Cafe
01.2024 - 09.2024
Retail and Community Engagement Manager
Kneaders Bakery & Cafe
10.2023 - 01.2024
Rj's Firepits
Family Business
10.2021 - 04.2023
Lincoln High School
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