Summary
Overview
Work History
Education
Skills
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1b
Kaylee McEntire

Kaylee McEntire

Hendersonville

Summary

Experienced in sanitation and cleanliness procedures, ensuring optimal hygiene and maintaining high standards through effective cleaning methods. Known for reliability, thoroughness, and a focus on cleanliness and organization. Proven ability to enhance sanitation procedures, contribute to a healthier environment, and excel in collaborative settings. Skilled in various techniques, maintaining standards, and demonstrating proactive leadership abilities with strategic planning expertise. Diligent in-home caregiver with a strong background in providing compassionate care, improving quality of life through personalized care plans, and effective communication skills in managing client needs. Experienced in handling customer interactions, resolving issues promptly, building strong relationships through communication and empathy, and maintaining high customer satisfaction levels. Valuable experience as a customer service professional with a strong focus on team collaboration, achieving positive outcomes, and excellent communication and problem-solving skills. Diligent employee with a large background in customer service, efficiently resolving inquiries and enhancing customer experience through effective communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Environmental Services Housekeeper

Advent Health Hendersonville
11.2024 - 05.2025
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
  • Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Verified cleanliness and organization of storage areas and carts.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.
  • Cleaned elevators, glass, and planters in public areas.
  • Supported sustainability initiatives with the responsible use of resources such as water, energy, and cleaning products.
  • Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
  • Documented and reported necessary facility and building repairs observed.
  • Operated electronic backpack vacuums and floor sweepers.
  • Streamlined inventory management processes by accurately tracking usage patterns of cleaning supplies and submitting timely orders for replenishment.
  • Minimized disruptions to hospital operations with efficient coordination of housekeeping services around patient care schedules.
  • Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Collaborated with department supervisors to identify areas for improvement in housekeeping processes and implement changes as needed.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Operated buffers and burnishers to clean and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Continuously improved personal skills and knowledge in environmental services practices through training sessions, workshops, and other learning opportunities.
  • Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
  • Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
  • Participated in safety drills and emergency preparedness exercises, ensuring readiness to respond effectively in high-pressure situations.
  • Assisted with laundry duties, including washing, drying, folding, and delivering clean linens to appropriate units within the hospital.
  • Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.
  • Supported patient privacy by adhering to strict confidentiality policies and procedures when working in sensitive areas of the hospital.
  • Managed equipment maintenance tasks such as vacuum cleaner checks, floor scrubber upkeep, and replacement of worn-out tools as needed.
  • Facilitated timely room turnovers by efficiently stripping linens from beds and prepping them for laundry services.
  • Participated in ongoing training sessions to stay up-to-date on best practices for hospital housekeeping and infection prevention.
  • Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.

In-Home Caretaker

Care 4U Home Care
04.2024 - 06.2024
  • Maintained detailed records of services provided during each visit, ensuring accuracy in documentation for service reimbursement purposes.
  • Assisted with mobility exercises and range-of-motion stretches to maintain or improve physical functioning in clients.
  • Assisted clients with daily living tasks for improved independence and wellbeing.
  • Supported cognitive function through engaging conversation and mental stimulation activities tailored to individual interests.
  • Adapted caregiving approaches based on evolving client needs while maintaining a consistent level of compassionate support.
  • Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
  • Enhanced clients'' quality of life by providing compassionate and attentive in-home care.
  • Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal client support.
  • Demonstrated strong problem-solving abilities in addressing various challenges faced during the course of caregiving, leading to effective resolutions and satisfied clients.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Prepared nutritious meals according to dietary guidelines, promoting healthy eating habits among clients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

In Home Caregiver

Cappy’s Holistic Care, LLC
06.2023 - 04.2024
  • In home caregiver
  • Changed briefs, cooked, cleaned, assisted with showers, gave showers, bed baths, house keeping, running errands, dealt with money
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
  • Maintained client confidentiality at all times, ensuring sensitive information was secure and only shared with authorized personnel.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
  • Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
  • Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Maintained detailed records of client information, including medical history, personal preferences, goals, and care plan updates.
  • Advocated for client well-being by participating in care plan meetings and offering valuable insights based on firsthand experience with the individual''s needs.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor''s orders.
  • Supported the physical health of clients through regular exercise routines tailored to individual abilities and limitations.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.
  • Managed scheduling conflicts efficiently by coordinating with agency personnel and maintaining open lines of communication among all parties involved in the caregiving process.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Facilitated consistent communication between clients, their families, and healthcare professionals to ensure comprehensive understanding of individual care requirements.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Continually pursued professional development opportunities to enhance skill set as an In-Home Caregiver through workshops, conferences, or online courses.
  • Provided emotional support and companionship to clients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided direct personal care and administrative services to clients.
  • Constructed cognitively stimulating activities.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Transported clients for medical and personal outings.
  • Scheduled and coordinated medical appointments.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted with end-of-life care.
  • Trained new staff members on best practices for home health care.
  • Researched and recommended community resources to meet clients' needs.
  • Improved patients' comfort with massage and application of topical treatments.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.

Shift leader

Hardees
11.2022 - 06.2023
  • Shift leader at hardee’s
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Engaged with customers on social media to promote offers and events, increasing online presence.

Assistant Manager

Little Caesar's
06.2021 - 09.2022
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Warehouse Associate

Amazon Warehouse
03.2022 - 06.2022
  • Worked at the amazon warehouse and did packing and stowing
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Associate/Cashier

Walmart
03.2021 - 08.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Resolved customer complaints promptly, maintaining professionalism while working towards a satisfactory resolution.
  • Provided exceptional customer service, resulting in numerous positive reviews and commendations from customers.
  • Collaborated with team members to achieve store goals and maintain a positive work environment.
  • Helped maintain an orderly flow of customers through checkout lanes to minimize wait times.
  • Supported sales associates with price checks, merchandise location assistance, and other tasks as needed to enhance the shopping experience for customers.
  • Processed returns effectively by following established guidelines while maintaining a high level of customer service.
  • Greeted customers warmly upon entering the store, creating a welcoming atmosphere conducive to repeat business.
  • Streamlined checkout procedures for faster service and reduced wait times.
  • Adhered to company policies and procedures at all times, ensuring consistent operations across the entire staff.
  • Assisted in end-of-day closing activities, including cash reconciliation and store cleaning tasks.
  • Maintained accurate cash drawer counts by diligently tracking transactions and reconciling discrepancies.
  • Trained new employees on cashier procedures, improving overall efficiency and productivity of the team.
  • Balanced multiple tasks simultaneously during busy periods, keeping lines moving quickly without sacrificing quality or accuracy of transactions.
  • Demonstrated knowledge of store layout to help direct customers searching for specific items or departments.
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Bagged items securely to minimize breakages and reduce losses.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Retrieved items for customers and verified prices.
  • Trained new cashier team members in customer service and money handling processes.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Daycare Floater

Little Blessings Christian Academy
07.2019 - 12.2019
  • Assisted with meal preparation and distribution, upholding dietary guidelines while ensuring all children were properly nourished throughout the day.
  • Built rapport with parents, fostering strong communication regarding their child''s progress and needs.
  • Enhanced child engagement by incorporating age-appropriate activities and games into daily routines.
  • Managed conflict resolution among children through calming techniques and effective communication strategies when necessary.
  • Adapted quickly to changing schedules or classroom dynamics, ensuring seamless support for lead teachers as needed.
  • Maintained comprehensive records documenting attendance, behavior patterns, and any pertinent observations about individual children''s needs or accomplishments.
  • Participated in ongoing professional development opportunities focused on enhancing childcare practices and staying current on relevant industry trends or research findings.
  • Assisted in creating a welcoming and inclusive environment for all children by promoting respect, empathy, and understanding among peers.
  • Facilitated smooth transitions between activities, minimizing disruptions and promoting a structured atmosphere.
  • Provided one-on-one assistance to children needing extra support, enhancing their overall educational experience.
  • Supervised outdoor playtimes effectively, prioritizing safety while allowing kids to explore their surroundings freely within designated boundaries.
  • Upheld company policies consistently while serving as an integral part of the daycare team committed to delivering high-quality care services at all times.
  • Ensured a safe and nurturing environment for children by closely monitoring play areas and maintaining cleanliness.
  • Supported children''s emotional growth by actively listening to their concerns and providing guidance as needed.
  • Assisted lead teachers in developing effective lesson plans tailored to the diverse needs of children.
  • Fostered creativity and imagination through engaging storytelling sessions, enriching each child''s development process.
  • Strengthened social skills among children by encouraging group interactions during playtime and other collaborative tasks.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Kept children between ages of 6 months and 6 years safe and secure with vigilant oversight.
  • Monitored children's activities to verify safety and wellbeing.
  • Restocked supplies and personal hygiene products for use by students.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Read stories, sang songs and facilitated creative play.
  • Implemented daily routines and activities to stimulate and engage children.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Provided support and guidance to children in conflict resolution.
  • Responded to inquiries from parents and guardians.
  • Encouraged children's emotional and social development.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Assisted in potty training and toilet hygiene.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Logged information regarding naps, feedings, and any medications administered.
  • Documented children's growth and development.

Crew Member

McDonalds
05.2017 - 07.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Accurately operated cash register to process customer payments.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Observed customer purchases in line and differentiated between standard portions.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

High school diploma -

East Henderson High School
Flat Rock, NC

Skills

  • Product assembly
  • Product packaging
  • Precision machining
  • Experienced in office management
  • Effective telephone interaction
  • Epic
  • Microsoft Powerpoint
  • Case management
  • Computer literacy
  • Team collaboration
  • Cleaning and sanitation
  • Cleaning techniques
  • Cleaning and sanitizing
  • Healthcare Protocols
  • Healthcare data quality
  • Healthcare market research
  • Healthcare analytics
  • Healthcare coordination
  • Healthcare industry awareness
  • Healthcare risk assessment
  • Healthcare team coordination

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

Remote

Important To Me

Paid time offFlexible work hoursWork from home option401k matchCareer advancementPersonal development programs

Timeline

Environmental Services Housekeeper

Advent Health Hendersonville
11.2024 - 05.2025

In-Home Caretaker

Care 4U Home Care
04.2024 - 06.2024

In Home Caregiver

Cappy’s Holistic Care, LLC
06.2023 - 04.2024

Shift leader

Hardees
11.2022 - 06.2023

Warehouse Associate

Amazon Warehouse
03.2022 - 06.2022

Assistant Manager

Little Caesar's
06.2021 - 09.2022

Associate/Cashier

Walmart
03.2021 - 08.2021

Daycare Floater

Little Blessings Christian Academy
07.2019 - 12.2019

Crew Member

McDonalds
05.2017 - 07.2019

High school diploma -

East Henderson High School

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