Kaylee Melton
Saluda,NC
Summary
Dedicated Dietary Server with strong customer service skills and a proven ability to enhance dining experiences. Committed to maintaining high standards of cleanliness and organization. High work ethic. Extremely high value for customer hospitality.
Overview
3
3
years of professional experience
Work History
Dietary Server
Carolina Village
08.2025 - Current
- Delivered nutritious meal options to residents, ensuring adherence to dietary restrictions and preferences.
- Collaborated with kitchen staff to maintain efficient food service operations during peak hours.
- Assisted in setting up dining areas, enhancing overall dining experience for residents.
- Maintained cleanliness and organization of serving stations, adhering to health and safety standards.
- Monitored food quality and presentation, providing feedback for continuous improvement in service delivery.
- Engaged with residents to understand their needs, fostering positive relationships and community atmosphere.
- Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess/Food Runner
Green River BBQ
03.2024 - 08.2025
- Provided exceptional customer service, enhancing overall dining experience.
- Coordinated with kitchen staff to ensure timely food delivery to guests.
- Monitored dining area for cleanliness and adherence to health standards.
- Developed strong relationships with regular customers, fostering loyalty and repeat visits.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Assisted in training new host staff on operational procedures and customer interactions.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
12.2023 - 03.2024
- Processed customer transactions efficiently using point-of-sale system.
- Provided exceptional customer service by resolving inquiries and complaints promptly.
- Maintained accurate cash drawer balances through regular reconciliation.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
Education
Associate of Arts (in Progress) -
Blue Ridge Community College
Flat Rock, NCHigh School Diploma -
East Henderson High School
Flat Rock, NC05-2027
Skills
- Food handling
- POS operation
- High volume dining
- Team collaboration
- Multitasking
- Teamwork
- Customer service
- Guest engagement
- Hospitality service expertise
- Upselling strategies
- Verbal communication
- Strong work ethic
- Dining service
Timeline
Dietary Server
Carolina Village
08.2025 - Current
Hostess/Food Runner
Green River BBQ
03.2024 - 08.2025
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
12.2023 - 03.2024
Associate of Arts (in Progress) -
Blue Ridge Community College
High School Diploma -
East Henderson High School