Kaylee Miranda
Miami,FL
Summary
Dynamic Retail Sales Associate with a proven track record at Bloomingdale's, excelling in client support and problem-solving. Enhanced customer satisfaction through exceptional service and effective inventory management. Developed strong client relationships, fostering loyalty and repeat business. Adept at teamwork and loss prevention, ensuring a seamless shopping experience.
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Bloomingdale's
09.2023 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
File Clerk
Mold Care Corp
09.2021 - 10.2021
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Examined, categorized, and sorted incoming documents.
- Enhanced productivity by processing incoming mail and filing documents promptly, allowing for easy access when needed.
- Restored old files and archived completed files for future reference.
- Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL05-2026
Skills
- Client Relations Management
- Cross-Functional Collaboration
- Problem-solving
- Teamwork and collaboration
- Theft Prevention
- Adaptive Learning Skills
- Customer service
- Reliability and punctuality
- Store Operations Management
- Stocking and receiving
- Networking and Rapport Building
Timeline
Retail Sales Associate
Bloomingdale's
09.2023 - 10.2024
File Clerk
Mold Care Corp
09.2021 - 10.2021
Associate of Science - Nursing
Miami Dade College
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