Kaylee Moses
Mobile,AL
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Amici Trattoria
Mobile, AL
09.2024 - 04.2025
- Website building.
- Create wine-tasting notes for events.
- Assisted in inventory management, ordering, and stocking of wines for retail.
- Ensured compliance with all state laws related to the sale of alcoholic beverages.
- Hosting.
- Greeted guests upon arrival and provided them with menus.
- Processed payments from customers using a point-of-sale system.
- Updated and maintained databases with current information.
- Processing Invoices.
- Resolved discrepancies between invoice information and purchase orders.
- Event Coordination.
Bartender
Deluna Event Space
04.2022 - 09.2023
- Excellent service, and crafting high-quality cocktails.
- Checked identification cards for proof of age prior to serving alcoholic beverages.
- Organized storeroom inventory of supplies, such as cups, napkins, straws, and alcohol.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cashier
The Bottle Shop
04.2022 - 09.2023
- Maintained a balanced cash drawer.
- Educate customers during wine tastings.
- Processed deliveries efficiently, stocking shelves in a timely manner to minimize disruption of store operations.
- Processing invoices.
- Educated customers on different promotions, spirits, and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers, and contacted management immediately when issues escalated.
- Answered customer questions about products and services.
- Stocking bulk items.
Restaurant Hostess
The Wine Bar On Palafox
04.2022 - 09.2023
- Greeting and seating guests upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests, and ensuring accurate guest counts.
- Communicated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Maintained a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Store Manager
Fusion Fine Wines & Spirits V
05.2019 - 03.2022
- Manage point-of-sale systems, focusing on accuracy and efficiency.
- Generated repeat business through excellent customer service.
- Counted cash drawers and made bank deposits.
- Established a loyal customer base.
- In charge of vendor selection and relationships.
- Reported store and staff issues, financial goals, and sales to the manager.
- Planned, organized, and delegated work among employees.
- Coordinated and organized inventory.
- Assisted in pricing development based on inventory costs and quantity.
- Managed customer requests, store inventory, transactions, purchase orders, and pricing needs.
- Reported security issues to management.
- Assisted customers with store loyalty programs.
- Restocked the sales floor and reorganized the shelves, racks, and bins.
- Stocked merchandise and prepared attractive displays.
- Managed hiring, training, and scheduling.
Receptionist
Bayview Fisher-Pou Chapel & Bayview Memorial Park
06.2016 - 12.2018
- Scheduled and confirmed appointments, and meetings.
- Assisted all departments as a point of contact.
- Organized and booked staff and visitor travel accommodations.
- Created documents, spreadsheets, and assisted with contracts.
- Answering first calls.
- Assisted the funeral director with funeral service planning.
- Received and sorted mail, deliveries, and couriers.
- I greeted funeral attendees and assisted with seating arrangements.
- Handled burial permits, doctors' signatures on death certificates, and death registrations.
- Transferred cremated remains.
- Assisted with the funeral service setup and takedown.
- Receptionist.
Hostess
Chili's Grill & Bar
09.2014 - 02.2016
- Assigned work tasks, and coordinated dining room activities.
- Maintained an accurate wait list and directed seating.
- Ensured a safe and welcoming environment.
- Assigned patrons to appropriate tables, and rotated restaurant sections.
- Managed information, and coordinated quick seating.
- Ensured guest comfort and proper seating.
Education
GED -
Santa Rosa Adult School / Santa Rosa High School
Milton, FLSkills
- Communication
- Cash handling
- Organization skills
- Attention to detail
- Time management
- Point of sale systems
Additional Information
- Brooke Goff (228) 860-3139
- Pepper Dowdy (850) 737-7679
- Ian Kaple (850) 266-3527
Timeline
Assistant Store Manager
Amici Trattoria
09.2024 - 04.2025
Bartender
Deluna Event Space
04.2022 - 09.2023
Cashier
The Bottle Shop
04.2022 - 09.2023
Restaurant Hostess
The Wine Bar On Palafox
04.2022 - 09.2023
Store Manager
Fusion Fine Wines & Spirits V
05.2019 - 03.2022
Receptionist
Bayview Fisher-Pou Chapel & Bayview Memorial Park
06.2016 - 12.2018
Hostess
Chili's Grill & Bar
09.2014 - 02.2016
GED -
Santa Rosa Adult School / Santa Rosa High School