Kaylee Nunes

• Provided exceptional customer service, resolving client concerns promptly and professionally.
• Assisted in employee training initiatives, contributing to the development of well-rounded retail professionals.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Demonstrated strong multitasking skills by managing food service, preparing food including Coffee brewings, and Front counter services simultaneously without compromising service quality.
• Monitored food service operations during meal times for compliance with safety regulations and quality standards.
• Assisted in maintaining a clean, organized retail environment for optimal shopping experience.

• Helped maintain a clean and orderly department
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Helped customers locate products and checked store system for merchandise at other sites.
• Listened to customer needs and desires to identify and recommend optimal products.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

Promoted to Pharmacy Technician

• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Entered and processed patients' prescriptions into internal system.

• Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
• Operated food slicers, grinders and chopper in accordance with safety guidelines.
• Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
• Assisted in setting up and breaking down kitchen stations.
• Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Maintained composure and work quality while under stress.
• Reduced wait times for customers by efficiently managing multiple tasks during peak hours.
• Stocked and rotated food items according to expiration dates.
• Prepared food and drinks while following safe food handling procedures.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.