Kaylee Nye
Wethersfield,CT
Summary
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
14
14
years of professional experience
Work History
Office Manager
Tolland Automotive Enterprises
East Hartford, CT
08.2010 - Current
- Maintained filing system for records, correspondence and other documents.
- Updating customer account information as needed in order to maintain accuracy of records.
- Analyzing customer accounts and generating monthly statements of account activity.
- Posting customer payments by recording cash, checks and credit card transactions.
- Preparing daily bank deposits for cash receipts.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Assigned drivers to appropriate routes based on customer needs.
- Interacted with local law enforcement agencies when responding to incidents in progress.
Education
Bachelor of Science - Business Administration
Bay Path University
Longmeadow, MA05-2010
Skills
- Billing
- Bookkeeping
- Customer Service
- Data Entry
- Organizational Skills
- QuickBooks experience
- Payment posting
- Bank Deposits
- Invoice and payment processing
- Inbound and Outbound Calling
- Scheduling
- Courteous demeanor
- Spreadsheets
- Microsoft PowerPoint
- Positive and professional
Affiliations
- Volunteer for a Non-Profit Wishes on Wheels
Timeline
Office Manager
Tolland Automotive Enterprises
08.2010 - Current
Bachelor of Science - Business Administration
Bay Path University
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