Kaylee Ogier
Red Bluff,CA
Summary
Experienced with the foundational knowledge in Phlebotomy and hands-on Training gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
3
3
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Solutions Generalist
Petco
08.2024 - Current
- Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Kept work areas clean and neat to promote efficient operations.
Optometric Assistant
Red Bluff Vision Center
06.2023 - 06.2024
- Enhanced patient satisfaction by providing efficient and friendly service during their visits.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Student Assistant
Gerber Elementary School
11.2022 - 06.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development .
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Merchandise Associate
Marshalls
07.2021 - 04.2022
- Greeted, serviced, and thanked all customers.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Collaborated with store management to develop strategic plans for merchandise placement and promotion.
Education
Phlebotomy Techinician Certificate - Phlebotomy
CALRegionals
Redding, United States12.2024
High School Diploma -
Red Bluff High School
Red Bluff, CA 08.2019 - 06.2023
Skills
- Client Relationship Building
- Blood Draw Techniques
- Sample and specimen collection
- Venipuncture Proficiency
Certification
- Phlebotomy Technician certification
Phlebotomy technician
Studied and Practiced Phlebotomy through a on hands course requiring me to practice blood draw with multiple different needles. I learned a variety of different rules, examples, and definitions needed to know to be successful in the course. I am Confident in the information and the on hands practice I learned from the course.
Timeline
Solutions Generalist
Petco
08.2024 - Current
Optometric Assistant
Red Bluff Vision Center
06.2023 - 06.2024
Student Assistant
Gerber Elementary School
11.2022 - 06.2023
Merchandise Associate
Marshalls
07.2021 - 04.2022
High School Diploma -
Red Bluff High School
08.2019 - 06.2023
- Phlebotomy Technician certification
Phlebotomy Techinician Certificate - Phlebotomy
CALRegionals
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