Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kaylee Overstreet

Hutto,TX

Summary

Dynamic leader and adept multitasker with proven customer service and team management skills, honed at Kalahari Resorts & Conventions. Excelled in enhancing customer loyalty and mentoring new hires, showcasing strong cash handling and motivational abilities. Demonstrated adaptability and a results-driven approach, significantly contributing to a positive and efficient work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker

with strong organizational skills eager to secure entry-level HealthCare position. Ready to help team achieve company goals.


References available upon request.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Kalahari Resorts & Conventions
06.2022 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Increased customer loyalty and retention.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.

Clinical Rotation for CCMA

Baylor Scott & White
01.2024 - 03.2024
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Collected and transported specimens to prepare for lab testing.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.

Restaurant Hostess

Julio's Mexican Grill
06.2021 - 12.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Education

High School Diploma -

Hutto High School
Hutto, TX
05.2024

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude
  • Flexible Schedule
  • Team Management
  • New Hire Training
  • Opening and closing procedures
  • Coaching and Mentoring
  • Motivational Skills
  • POS Systems
  • Adaptability and Dependability
  • Manager support
  • Safety rules
  • Multi-tasking skill
  • Time management strength
  • Verbal/written communication

Affiliations

  • HOSA Member
  • Received Graduation Cord for Blood Donations

Certification

  • CCMA Training: August 2023-May 2024

Timeline

Clinical Rotation for CCMA

Baylor Scott & White
01.2024 - 03.2024

Cashier Team Lead

Kalahari Resorts & Conventions
06.2022 - Current

Restaurant Hostess

Julio's Mexican Grill
06.2021 - 12.2021

High School Diploma -

Hutto High School

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Kaylee Overstreet