Excellent communication, problem-solving, and interpersonal skills.
Ability to assess tasks, prioritize effectively, and adapt to changing demands to maximize productivity and meet goals.
Efficient at handling multiple tasks in fast-paced environments.
Knowledge of safety protocols, banking regulations, and food safety standards.
Experienced in organizing, planning, and executing projects, ensuring all tasks are completed on time and within scope.
Works well in team settings to achieve shared goals.
Accuracy in handling transactions, inventory, and documentation.
Resolving customer complaints or operational issues effectively.
Effectively coordinates the use of resources, such as materials, time, and personnel, to ensure smooth operation and cost efficiency.
Experienced in managing group tasks, facilitating communication, and ensuring that all team members are aligned to achieve collective goals. Authorized to work in the US for any employer
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Banker
Southern bank
Macon, MO
08.2024 - Current
Build and maintain strong client relationships, offering personalized financial advice and recommendations
Promote and sell banking products, including accounts, loans, and investments, meeting or exceeding sales targets
Open and manage customer accounts, ensuring accurate documentation and processing
Advise clients on budgeting, saving, and investment strategies for informed decision-making
Guide customers on loan eligibility, credit scores, and financial planning
Process customer transactions accurately, ensuring compliance with banking regulations
Provide account services such as stop payments, wire transfers, and resolving discrepancies
Address customer inquiries and issues, ensuring satisfaction and retention
Assistant Teacher
Douglass Community Services
Macon, MO
10.2023 - 08.2024
To Assisting Lead Teacher: Support the lead teacher in implementing lesson plans and daily activities
Supervising Children: Oversee children during activities, playtime, meals, and nap time to ensure their safety and well-being
Classroom Management: Help maintain a positive and organized learning environment by managing classroom behavior and encouraging cooperation among children
Curriculum Support: Assist in implementing educational and developmental programs that align with the preschool's curriculum and goals
Individualized Support: Provide one-on-one support to children who may need additional assistance with learning or behavior
Communication with Parents: Communicate effectively with parents regarding their child's progress, behavior, and any concerns that may arise
Health and Safety: Ensure adherence to health and safety protocols, including hygiene practices and emergency procedures
Material Preparation: Prepare and organize materials and resources for daily activities and lessons
Documentation and Record Keeping: Maintain accurate records of children's attendance, progress reports, and developmental milestones
Professional Development: Participate in staff meetings, workshops, and training sessions to enhance teaching skills and knowledge of early childhood education
Warehouse Worker
Macon Coca Cola Bottling Co
Macon, MO
08.2022 - 10.2023
Pick, pack, and prepare customer orders accurately for shipment
Conduct inventory checks to maintain accurate product levels
Safely load/unload deliveries with forklifts and pallet jacks
Label and scan items for efficient inventory tracking
Inspect products for defects and report discrepancies
Collaborate with team to ensure efficient operations
Stay at Home Mom
10.2018 - 08.2022
Stay at Home Mom to Childcare and Development: Provide daily care for children, ensuring their physical, emotional, and developmental needs are met
Plan and facilitate age-appropriate activities to support learning, creativity, and social development
Supervise and guide children during playtime, educational activities, and outings
Establish routines to foster a sense of stability and consistency, including meal times, bedtime routines, and school preparation
Household Management: Manage household tasks, including meal planning, grocery shopping, cooking, and cleaning to maintain a tidy and functional home environment
Organize and maintain schedules for family activities, appointments, and events, ensuring time management and efficiency
Handle laundry, organization, and tidying of living spaces, ensuring all family members have the essentials they need
Budgeting and Financial Management: Develop and manage a family budget, track expenses, and make cost-effective decisions for the household
Handle the payment of bills, maintain financial records, and support the family in managing savings and expenditures
Time Management and Multitasking: Balance daily responsibilities, including caring for children, running errands, and maintaining the household, often simultaneously
Prioritize tasks effectively to ensure all needs of the family are met while maintaining organization in a fast-paced environment
Communication and Coordination: Act as the primary point of contact for family members, coordinating schedules, appointments, and social events
Communicate effectively with children, family members, and outside parties such as teachers, doctors, and service providers
Handle interpersonal relationships, mediate conflicts, and foster positive family dynamics
Education and Tutoring: Support children's education by assisting with homework, tutoring in specific subjects, or organizing educational projects and games
Fire Watch
Advanced Tank & Construction Company
Chicago, IL
01.2018 - 02.2018
Monitor areas for fire hazards, ensuring safety protocols are followed
Maintain and inspect fire extinguishers and safety equipment
Conduct safety checks to identify fire risks
Respond immediately to extinguish small fires and alert team
Document fire watch activities and report concerns
Ensure compliance with safety regulations and assist in evacuations
Retail Sales/Cashier
Love's Travel Stops & Country Stores
Bevier, MO
04.2017 - 11.2017
Provide exceptional customer service, handling questions, complaints, and product selections professionally
Process high-volume transactions accurately using POS systems, manage cash, credit, and debit efficiently
Reconcile daily transactions, addressing discrepancies promptly to maintain financial accuracy
Maintain stocked and organized sales floor, adhering to FIFO for freshness and effective merchandising
Assist with inventory management, tracking stock levels and ensuring smooth supply chain operations
Ensure cleanliness and safety standards across store and facilities, promoting a welcoming environment
Crew Member
McDonalds
10.2016 - 03.2017
Greet and assist customers for a positive dining experience
Promoted promotions and loyalty programs to boost sales
Processed transactions accurately with POS system
Maintained clean and organized sales floor
Handled customer returns and exchanges per policy
Collaborated with team for smooth operations
Caregiver/Personal Assistant
Tiffany In Home Care
Macon, MO
01.2016 - 02.2016
To Personal Care Assistance: Assist clients with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting
Help with mobility, including transferring clients from bed to wheelchair, assisting with walking, and supporting clients with physical exercises or stretches
Monitor and assist with oral care, personal hygiene routines, and maintaining overall cleanliness
Medication Management: Administer prescribed medications according to the client's medication schedule and ensure that medications are taken as directed
Monitor for potential side effects or reactions and report any changes to family members or healthcare providers
Maintain accurate records of medications administered, including times and dosages
Companionship and Emotional Support: Provide emotional support and companionship by engaging clients in conversation, reading, playing games, or participating in hobbies they enjoy
Offer encouragement and motivation to clients who may feel lonely or isolated
Help clients manage their emotional well-being by providing comfort during stressful or difficult times
Household Assistance: Light housekeeping duties, including cleaning, laundry, and maintaining a tidy living environment
Assist with basic home maintenance, such as washing dishes, changing bed linens, and organizing personal items
Run errands for the client, including grocery shopping, picking up prescriptions, or attending appointments
Mobility and Transportation Assistance: Provide transportation for clients to medical appointments, errands, or social events, ensuring their safety and comfort during travel
Assist clients with entering and exiting vehicles and safely transferring to and from appointments or destinations
Hygiene and Skin Care: Assist with skin care routines to prevent pressure ulcers or sores, particularly for clients who are bedridden or have limited mobility
Education
High School Diploma -
Bevier C-4
Bevier, MO
05-2015
Some College (No Degree) -
Moberly Area Community College
Moberly, MO
Skills
Professional development
Office supply management
Supply inventory
Document scanning
Customer engagement
File organization
Microsoft office
Schedule and calendar management
Relationship building and management
Interpersonal skills
Issues resolution
Cash vault audit
Banking regulations
Positive attitude
Account maintenance
Customer service
Cash handling
Verbal and written communication
Professional appearance
Accounting and finance
Accomplishments
Branch Sales Enhancement, Increased branch sales by 20% through successful product promotions in 2024.