Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylee Perry

Delphi,IN

Summary

Upbeat, customer service skills with 6 plus years of experience in Retail, Food Service, and Front Desk environments. Flexible and approachable, with strong organizational and time management skills. Strong attention to detail skills along with great communication and great problem solving skills. Always open to new opportunities. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Mechanic Shop
03.2024 - Current
  • Maintained organized reception area and attended to guests promptly.
  • Successfully balanced daily financial activities by comparing cash receipts against recorded transactions.
  • Provided prompt assistance to customers using phone calls, emails, and in-person interactions.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Signed for packages, recorded deliveries and distributed to personnel.

Sanitation Worker

Kroger
09.2023 - 01.2024
  • Assisted in the setup of special detail clean procedures, preparing premises and manufacturing lines.
  • Experienced in effectively operating different types of cleaning equipment like power scrubbers, pressure washers, vacuum cleaners, steam cleaners.
  • Contributed to a safe working environment by proactively providing assistance in line setup, chemical procurement, and equipping personnel with needed protective gear.
  • Adhered strictly to lock out and tag out procedures, in addition to following confined space guidelines whenever it was necessary to enter any part of the production line.

Window Assembler

Pella Windows
06.2022 - 09.2024
  • Obtained certification to train employees in the proper assembly of Pella windows and doors.
  • Showcased exceptional skills and was promoted from being a step one to a step four operator within only six months at Pella corporation.
  • Promoted flexibility in assignments by regularly requesting cross training from managers and team leads, exhibiting a passion for acquiring new knowledge and tackling varied tasks with utmost competence.
  • Became a backup Waterspider after 8 months at Pella, responsible for ensuring sufficient materials for a ten-hour shift by stocking the line and ordering additional supplies when necessary.
  • Demonstrated eagerness to learn and adapt by joining the Pella Emergency Brigade team. Provided assistance during fire alarm's and injury's.

Retail Sales Associate

Walmart
10.2020 - 06.2022
  • Developed expertise in delivering exceptional customer service by promptly resolving inquiries and complaints with a positive attitude.
  • Utilized POS system for sales and refund transactions.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Set up promotional displays and signage to increase sales.
  • Assisted with tasks such as Holiday pads in Lawn and Garden, receiving and unloading trucks for the cap team, price changes and stocking shelves for Sporting Goods, fishing license assistance for customers.
  • Managed and supported coworkers and managers with featured mods, provided assistance to electronics during staff shortages, participated in yearly inventory. Joined overnight team during final year at Walmart.

Server

TGIF Fridays
10.2018 - 10.2020
  • Exhibited a strong commitment to delivering outstanding customer service through anticipation of needs and prompt responsiveness.
  • Utilized strong communication abilities to enhance guest satisfaction levels.
  • Monitored guests during meal service, refilling beverages and fulfilling special requests.
  • Ensured precise processing of payments and register transactions.
  • Employed strong cognitive skills to track table assignments and accurately remember dining requests.
  • Attentively listened to customer complaints and took swift action to resolve them.

Education

High School Diploma -

Burns High School
Lawndale, NC
06-2018

Skills

  • Assembly and Production
  • Heavy Lifting
  • Decision-Making
  • Money Handling
  • Customer Service
  • Stocking and Receiving
  • Time Management
  • Scheduling
  • Critical Thinking
  • Multi-Task Management
  • High-energy attitude
  • Call Routing
  • Appointment confirmation
  • Front Office Management
  • Correspondence typing
  • Skilled in Microsoft Word

Certification

  • CPR Certification

Timeline

Front Desk Receptionist

Mechanic Shop
03.2024 - Current

Sanitation Worker

Kroger
09.2023 - 01.2024

Window Assembler

Pella Windows
06.2022 - 09.2024

Retail Sales Associate

Walmart
10.2020 - 06.2022

Server

TGIF Fridays
10.2018 - 10.2020

High School Diploma -

Burns High School

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Kaylee Perry