Hardworking individual with 3+ years of customer service experience. Interested in business marketing and public service. Dedicated to creating a safe and enjoyable environment for both employees and customers.
Overview
3
3
years of professional experience
Work History
ItsAGirlThing
DeLynn Wardlow
Plainview, TX
08.2022 - Current
Worked to provide a positive customer experience.
Helped to promote product merchandise and branding.
Learned to operate a POS system to assist customers and manage inventory.
Worked to organize and merchandise all products to provide for a clean and safe work environment.
Worked closely with my coworkers to ensure all customer needs were met.
Unpackaged and organized new merchandise.
Worked well under pressure to accommodate customer needs.
Stock Style Shop
Cerissa Wardlow
Lubbock, TX
10.2023 - 02.2024
Greeted customers and provided exceptional customer service.
Sold various products by explaining unique features and educating customers on proper application or usage.
Adhered to company initiatives and achieved established goals.
Answered store and merchandise questions and led customers to wanted items.
Recommended merchandise to customers based on needs and preferences.
Placed special orders or called other stores to find desired items.
TC Ellis
Chad and Tahnee Elliot
Lubbock, TX
07.2023 - 10.2023
Greeted customers and provided exceptional customer service both online and in-store.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Suggested ideas for improving store operations and increasing profits.
Modeled merchandise and marketed products.
Lifeguard
YMCA
Plainview, TX
06.2021 - 04.2023
Worked to provide a clean and safe environment for people of all ages.
Enforced necessary rules and regulations.
Operated electric machinery to accommodate disabled swimmers.
Closely monitored specific zones to ensure swimmer safety.
Handled emergency situations in a calm and professional manor.
Explained all safety precautions to both swimmers and onlookers.
Education
High School Diploma -
Plainview High School
Plainview, TX
05.2023
High School Diploma -
South Plains College
Levelland, TX
05.2023
High School Diploma -
Wayland Baptist University
Plainview, TX
05.2023
Some College (No Degree) - Retail Management
Texas Tech University
Lubbock, TX
Skills
Hard-working
Word, Powerpoint, Access, and Excel Certified
CNA Certified
Customer Service
First Aid/CPR
Communication
Analytical and Critical Thinking
Organization
Fashion Savvy
Teamwork
Technological skills
Works well under pressure
Honors and Awards
2021-2022 Plainview Lion's Club Queen Scholarship
Presidential Merit Scholarship
Envision Experience Nominee
Rural Physician Outreach Program Award
Various Merit P awards for outstanding academic achievement