Big Y World Class Market
- Assisted customers questions, enhancing overall shopping experience.
- Managed cash transactions accurately, ensuring prompt service and customer satisfaction.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Resolved customer complaints effectively, building rapport and trust with clientele.
- Handled escalated situations calmly, finding resolutions that satisfied both the company and the customer's needs.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Collaborated with team members to create effective strategies for improving overall customer experience.