Well-rounded worker possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
8
8
years of professional experience
Work History
Teacher's Assistant
Borough of Manhattan Community College
New York City, NY
01.2021 - 05.2022
Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
Helped students understand rules of Spanish language, Spanish dialects and how Spanish differs from English.
Explained tutoring services and booked tutoring appointments.
Built student self-confidence by working through stages of Spanish concepts and using positive reinforcement techniques.
Used Zoom and Google Slides in tutoring sessions to diversify and enhance learning.
Communicated student progress to teachers through written progress reports and direct conversations.
Helped diverse students with varying ranges of proficiency in Spanish language through challenging and stressful aspects of academic units.
Led discussion sections, tutorials and laboratory sections under teacher direction.
Tested students' comprehension of subject matter through quizzes, tests and projects.
Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
HR Administrative Assistant
Ment Brothers Iron Works Co
New York City, NY
02.2019 - 09.2020
Created, organized and maintained employee personnel files to keep sensitive data secure.
Processed employee status changes, keeping human resources systems and employee records up to date.
Processed onboarding paperwork for new hires and rehires.
Scheduled appointments, meetings and conferences for employees.
Collected outgoing mail to deliver to post office for processing.
Maintained positive working relationship with fellow staff and management.
Monitored office services mailbox for business support needs and requests.
Handled incoming calls and directed callers to appropriate department or employee.
Gathered and sorted data for inclusion in reports and files.
Received and distributed mail, letters and packages.
Stocked inventory and ordered office and kitchen supplies.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Insurance Intern
New York Life Insurance Co
New York, NY
09.2016 - 05.2017
Sorted, organized and maintained files
Answered and transferred incoming telephone calls, taking messages for various staff members
Provided clerical support, addressing routine and special requirements
Completed research, compiled data and assisted in timely reporting
Scanned different insurance law files for coworkers to send off to different legal firms
Reviewed financial reports to ensure efficiency and quality of security operations
Brought important documents and spoke to the representatives from different floors
Wrote insurance programs to suit individual customers, often covering a variety of risks
Filed forms legal documents into their specific month and company its representing
Income Trading Intern
JP Morgan Chase
New York, NY
09.2014 - 12.2015
Maintained regular contact with clients to inform about transactions and performance.
Transfer death puts information to Excel
Met with coworkers to understand goals and recommend solutions to fit specific needs.
Created presentations on PowerPoint
Filed trade tickets into desktop folders
Worked on Excel spreadsheets
Accessed Bloomberg computer system to find codes
Used Kapital to electronically file trade tickets
Education
Associate of Arts - Writing And Literature
Borough of Manhattan Community College of The City University of New York
New York, NY
05.2023
High School Diploma -
Cristo Rey New York High School
New York, NY
05.2017
BBA - Advertising
Baruch College of The City University of New York
New York, NY
Skills
Customer Service
Mail Sorting and Distribution
Organizing and Categorizing
Time Management
Calendar Management
Microsoft Office
Verbal and Written Communication
Attention to Detail
Lesson Planning
Spanish Fluency
Creative and Resourceful
Strong Academic Record
Languages
Spanish
Native/ Bilingual
Affiliations
Honors: Dean's List (2020-2023) (GPA: 3.8)
Timeline
Teacher's Assistant
Borough of Manhattan Community College
01.2021 - 05.2022
HR Administrative Assistant
Ment Brothers Iron Works Co
02.2019 - 09.2020
Insurance Intern
New York Life Insurance Co
09.2016 - 05.2017
Income Trading Intern
JP Morgan Chase
09.2014 - 12.2015
Associate of Arts - Writing And Literature
Borough of Manhattan Community College of The City University of New York
Adjunct Lecturer & Laboratory Coordinator at Borough of Manhattan Community CollegeAdjunct Lecturer & Laboratory Coordinator at Borough of Manhattan Community College
College Assistant, Panther Station – Enrollment Services at Borough of Manhattan Community CollegeCollege Assistant, Panther Station – Enrollment Services at Borough of Manhattan Community College