Summary
Overview
Work History
Education
Skills
References
Timeline
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Kaylee Rate

Early Education Teacher
Great Falls,MT

Summary

Confident and energetic new Customer Service Advocate, passionate about serving clients. Thrives in a challenging and fast-paced environment. Able to interact freely with clientele and resolve issues quickly. Now looking for a rewarding position where I can serve customers and grow buyer satisfaction.

Overview

3
3
years of post-secondary education
13
13
years of professional experience

Work History

Volunteer

YWCA, Dandilion Foundation
Great Falls, MT
06.2016 - Current
  • Managed Halloween Fundraisers
  • Assisted in Color Fun Runs
  • Prepare candle light vigils
  • Hosted YWCA booths at family connections fairs and Expos

Preschool Lead Teacher

Little Learners Academy
Great Falls, MT
06.2014 - Current
  • Develop instructional activities to build background knowledge and thinking skills
  • Provide an attractive and well-kept classroom that encourages creativity and exploration
  • Create a nurturing and positive learning environment that enables each child/customer to develop their potential
  • Monitor and maintain the quality of supplies, equipment and materials in the classroom
  • Keep documentation of children’s growth, development and behavior

Women's Advocate

YWCA
Great Falls , MT
08.2016 - 07.2017
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns
  • Documented risk to each client and context of concerns
  • Increased customer satisfaction and repeat business through a relentless pursuit of resolutions to problems arising from Domestic Violence, protecting company reputation and loyal client base
  • Build safety plans to lower the risk of crisis and intervened in specific manners outlined by procedures

Education

High School Diploma -

Charles M. Russel High School
Great Falls MT
08.2012 - 06.2015

Skills

    Team collaboration

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References

  • Amy Linder (Operations Director for Benefis) (406) 868-5041
  • James Hendershot (Owner of Little Learners Academy) (406) 781-7891
  • Kim Davis (Owner of Big Sky Medical Claims) (406) 799-9054
  • Jennifer Whiteford (Office manager/bookkeeper) (406) 868-3721

Timeline

Women's Advocate

YWCA
08.2016 - 07.2017

Volunteer

YWCA, Dandilion Foundation
06.2016 - Current

Preschool Lead Teacher

Little Learners Academy
06.2014 - Current

High School Diploma -

Charles M. Russel High School
08.2012 - 06.2015

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Kaylee RateEarly Education Teacher