Assisted in coordinating marketing campaigns, ensuring alignment with company objectives.
Optimized digital marketing efforts through SEO techniques and engaging multimedia content creation.
Maintained project timelines and communication with stakeholders for campaign alignment.
Wrote engaging copy for digital marketing campaigns, enhancing brand visibility and engagement.
Created customized marketing materials to increase product awareness.
Manager
FedUp Kitchen
06.2023 - Current
Key role in managing social media marketing calendar providing consistent nutritional and macro-friendly diet information reaching thousands of customers
Work in close collaboration and lead four team members to ensure over 200 customers monthly receive high-quality meals and service
Manage fast-paced, high demand daily operations keeping them running smooth and error free
Provide high-touch customer support and deescalate sensitive situations ensuring accurate meal delivery
Train all new hires on company processes to maintain overall efficiency and effectiveness
Sales Associate and Customer Service Representative
Orangetheory Fitness
02.2024 - 12.2024
Created high-engagement marketing content on social media boosting brand awareness for over 10,000 members and potential clients
Exceeded monthly sales close rate of 75% consistently—received highest closing rate award in first month
Actively engaged with potential members by building relationships and highlighting the benefits of memberships resulting in store record-setting close rates
Skillfully resolved average of 15 customer complaints a week with understanding and empathy
Provided superior customer service for over 30 inbound and outbound calls daily
Mastered the RRR strategy (respond, recap, recommend) to overcome objections and exceed sales goals
Teacher Aide
Little Learners
08.2021 - 05.2022
Instructed and monitored 20 students in safe use and care of equipment and materials
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring