Kaylee Reilly

• Managed daily NSF (non-sufficient funds) reports by reviewing accounts with holds or insufficient balances, ensuring timely resolution of exception items in compliance with bank policies.

• Researched and reposted approved debit and credit transactions to newly opened accounts following compromise, maintaining accuracy and minimizing customer disruption.

• Supported branch operations by identifying account irregularities, escalating potential fraud, and assisting in risk mitigation efforts.

• Delivered high-quality client support through accurate processing of deposits, withdrawals, and account transactions while adhering to operational and compliance standards.

• Partnered with internal teams to address complex account issues, strengthening cross-department collaboration and customer satisfaction.

• Maintained vault standards by ordering and returning money to obtain regular cash flow.
• Identified customer financial needs and preferences through proactive engagement.
• Supported clients in utilizing digital banking services and managing accounts effectively.

• Maintained kennel hygiene by cleaning cages, runs, and yards to ensure optimal conditions.
• Implemented efficient feeding schedules to provide timely nutrition for all animals.
• Delivered exceptional customer service by addressing pet owners' concerns and inquiries.
• Assisted in training staff on kennel procedures, ensuring consistent high standards of animal care.
• Conducted pet intake to gather essential health and behavior information for comprehensive records.
• Managed inventory of supplies and equipment to maintain adequate stock for kennel operations.
• Oversaw front office operations by handling calls, emails, and veterinary record management.

• Bailed hay bags
• Cleaned Barns
• Fed 9 horses and a donkey
• Cleaned paddocks
• Put together grain and supplements for the next shift
• Dispose of debris in the muck buckets
• Checked animals for injuries or medical issues

• Bust/tables
• Check IDs for alcoholic beverages
• Mastered making sophisticated barista drinks
• Cleaned and replenished retail items
• Assisted consumers with any questions or concerns they might have
• Take patrons orders at front of house

I worked here on an as needed bases.

• Assisted with counting drawers and making deposits
• Accommodated customers at the front counter
• Vacuumed interior mats on vehicles
• Wiped down exterior of vehicles
• Sorted money and maintain currency exchange

• Assisted patrons with questions they might have
• If there is a problem with their items or the shoppers bought something we didn't have at the moment, fix the problem discreetly or offer them a different item for the same price
• Make drinks efficiently and properly for the customers to have the best care
• Restocked items such as beans, boxes, cups, syrups, etc.
• Count drawers and made deposit slips
• Took orders in the drive thru and at front of house

I volunteered for one summer.

• Looked after students during lunch and at class time
• Assisted the main instructor
• Spruced up classrooms when student left

• Scrubbed troughs
• Rebuilt wooden fences
• Instructed students
• Fed animals hay and grain
• Bathed animals