Kaylee Rideout
Normal,IL
Overview
4
4
years of professional experience
Work History
MRI Technologist Assistant
Fort Jesse Imaging Center
Normal, IL
11.2023 - Current
- Assisted MRI Technologists in preparing and positioning patients for imaging procedures.
- Provided instruction to patients regarding proper positioning for MRI scans.
- Operated wheelchairs to transport patients safely to the scanning area.
- Assisted with set-up of equipment prior to examinations and maintained cleanliness of the MRI suite.
- Stocked supplies as needed and ensured that all necessary items were available for each procedure.
- Ensured safety protocols were followed at all times while working with equipment or materials.
- Reviewed medical history forms prior to scanning to ensure accuracy of data entered into the system.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
Business Office Specialist
Fort Jesse Imaging Center
Normal, IL
04.2022 - Current
- Provided information to patients regarding appointment scheduling, office hours, billing, and insurance policies.
- Handled confidential paperwork related to patient visits according to HIPAA regulations.
- Scheduled patient appointments, collected co-pays, and verified insurance coverage.
- Entered patient information into electronic medical record system.
- Performed data entry of patient demographics, physician orders, and testing, into EMR system.
- Answered multi-line phone system; directed calls accordingly to appropriate personnel or department.
- Adhered to company policies while providing excellent customer service to all patients.
Certified Pharmacy Technician
Hy-Vee Pharmacy
Bloomington, IL
07.2020 - 10.2022
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Assisted patients in understanding their medication instructions and usage directions.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Entered patient profile information into computer systems accurately and completely.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Efficiently processed cash register transactions for new and refilled prescription orders.
Covid Testing Site Supervisor
Illinois State University
Normal, Illinois
08.2021 - 04.2022
- Managed and supervised a team of 10+ site staff members to ensure safety, quality control, and efficient operations.
- Ensured that all personnel wore appropriate personal protective equipment while working at construction sites.
- Ensured that collected samples met the requirement for processing.
- Safely handled and transported biohazard samples for processing.
- Accurately followed and implemented COVID-19 guidelines for staff and patients.
- Advised staff on best practices for infection control measures such as hand hygiene, sterilization techniques.
Optician
LensCrafters
Bloomington, IL
05.2020 - 07.2021
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Calculated measurements for eyewear using optical measuring devices.
- Adjusted eyewear for proper fit and comfort level.
- Demonstrated how to insert, remove, and care for contact lenses.
- Processed payments for products purchased by customers.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, and pupillary distance.
Education
Associate of Arts - General Studies
Heartland Community College
Normal, IL07-2022
Certificate - Medical Assisting
Heartland Community College
Normal, IL05-2023
Certificate - Phlebotomy
Heartland Community College
Normal, IL05-2023
Skills
- HIPAA Compliance
- Patient Care Coordination
- Intravenous access
- EMR / EHR
- Certified in CPR/AED
- HIS/RIS
References
References available upon request.
Timeline
MRI Technologist Assistant
Fort Jesse Imaging Center
11.2023 - Current
Business Office Specialist
Fort Jesse Imaging Center
04.2022 - Current
Covid Testing Site Supervisor
Illinois State University
08.2021 - 04.2022
Certified Pharmacy Technician
Hy-Vee Pharmacy
07.2020 - 10.2022
Optician
LensCrafters
05.2020 - 07.2021
Associate of Arts - General Studies
Heartland Community College
Certificate - Medical Assisting
Heartland Community College
Certificate - Phlebotomy
Heartland Community College