Kaylee Rivera

Dynamic customer service representative with demonstrated experience servicing policyholders and claimants in various insurance industry. Displays in-depth knowledge of claims and appraisals, excellent communication skills and excels in team environments.

High-energy representative with a year of experience responding to customer insurance inquiries and assisting with claims. Proficient computer and multi-tasking skills and to function in fast-paced inbound call center environment.

Knowledgeable and dedicated customer service professional with extensive experience in third party administration industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Motivated representative of a year which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,