Kaylee Rockhold
Conway,SC
Summary
Dedicated with a strong background in customer service and housekeeping. At Walgreens, I upheld HIPAA regulations while ensuring accurate prescription filling and inventory organization. My adaptability and commitment to exceptional service consistently enhanced patient care and team efficiency. Proven reliability in maintaining cleanliness and safety standards in all environments.
Overview
7
7
years of professional experience
Work History
Housekeeper
Heaven Scent Cleaning
08.2018 - 01.2021
- Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Pharmacy Customer Service Associate
Walgreens
04.2021 - Current
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Facilitated efficient workflow by promptly organizing incoming shipments of medications, effectively restocking shelves according to established guidelines.
- Counted, measured, and compounded medications following standard procedures.
- Assisted with filling prescriptions daily.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
Education
High School Diploma -
Shadow Ridge
Hesperia, CALicensed Pharmacy Technician
Skills
- Confidentiality and HIPAA
- Exceptional customer service
- Basic math skills
- Adaptable & flexible
- Prescription filling
- Inventory organization
- Reliable and consistent
Timeline
Pharmacy Customer Service Associate
Walgreens
04.2021 - Current
Housekeeper
Heaven Scent Cleaning
08.2018 - 01.2021
High School Diploma -
Shadow Ridge
Licensed Pharmacy Technician
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