Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Year of Medical Assistant Program
3
3
Certificates
5
5
years of post-secondary education
Work History
UEI Riverside Tarde School
Clinical Medical Assistant
Riverside, Connecticut
01.2025 - 12.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Taught patients about medications, procedures, and care plan instructions.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Equipped patients with assistance required for basic care.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced clinical operations by assisting physicians with patient examinations, diagnostic tests, and treatments.
Improved patient care by efficiently updating and maintaining electronic health records.
Excellent communication skills, both verbal and written.
Slot Attendant
Soboba Casino Resort
San Jacinto, California
08.2021 - 07.2025
My duties as a Slot attendant are paying out guests when they win over 1,200 (taxable). I assist the customers with the gaming machines as well as ATM's.
I perform minor repairs on the gaming machines, such as refilling the printers with paper, so that when the guests are ready to cash out, they can.
I enforce gaming regulations and rules of the casino.
I would help pick up trash, throw it away, and push in the chairs.
Remained up-to-date on new slot games, technology updates, or promotions to effectively inform guests about current offerings at the casino.
Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.
Maintained a safe environment for all guests by quickly addressing any hazards or safety concerns in the gaming area.
Set up new loyalty memberships and updated existing accounts.
Reduced downtime of popular machines through proactive preventative maintenance checks and swift response times when repairs were required.
Hostess/Table Busser
El Patron New Mexican Restaurant
Hemet, California
10.2020 - 03.2021
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Answered customer questions about hours, seating, and menu information.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Promoted business loyalty by fostering positive customer relationships.
Supported needs of 100's of customers wait staff who attended to specific needs of countless customers daily for Mexican restaurant with social relevance and intentionality.
Crew Member
Little Ceasars Pizza
San Jacinto, California
07.2019 - 09.2019
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked well with teammates and accepted coaching from management team.
Promoted a positive work environment through effective communication and teamwork among staff members.
Improved customer satisfaction by providing friendly and efficient service at the register.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Trained new team members on procedures, customer service, and sales techniques.
Kept food preparation area, equipment, and utensils clean and sanitary.
University of Arkansas for Medical Sciences, Little Rock, AR at Float Pool- Clinical Care AssistantUniversity of Arkansas for Medical Sciences, Little Rock, AR at Float Pool- Clinical Care Assistant