Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Rogers

Norwood,PA

Summary

Proven to excel in fast-paced environments, I leveraged my exceptional customer service and organization skills at Ulta Beauty Inc., driving sales growth through expert product knowledge and effective brand promotion. My adaptability and creative thinking fostered a loyal clientele, significantly enhancing their shopping experience.

Overview

5
5
years of professional experience

Work History

Beauty Advisor

Ulta Beauty Inc.
11.2022 - Current
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products..
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Barista

Dunkin' Donuts Franchising
06.2022 - 09.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Promoted additional items with beverages, increasing store sales.
  • Controlled line and crowd with quick, efficient service.
  • Used POS system to accurately enter orders and process payments.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained regular and consistent attendance and punctuality.

Banquet Server

Heritage Ballrooms
05.2021 - 02.2022
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Answered guest questions about event plans and food service choices.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.

Cashier

Traubs Bakery
04.2020 - 05.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Learned duties for various positions and provided backup at key times.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Set up new sales displays each week with fresh merchandise.

Education

Fashion Merchandising -

Delaware County Community College
Media, PA

Interboro High School
Prospect Park, PA
06.2022

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Flexibility and Adaptability
  • Products knowledge
  • Beauty Trends
  • Merchandise Restocking
  • Brand Promotion

Timeline

Beauty Advisor

Ulta Beauty Inc.
11.2022 - Current

Barista

Dunkin' Donuts Franchising
06.2022 - 09.2022

Banquet Server

Heritage Ballrooms
05.2021 - 02.2022

Cashier

Traubs Bakery
04.2020 - 05.2021

Fashion Merchandising -

Delaware County Community College

Interboro High School

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Kaylee Rogers