Kaylee Russell
Brian Hix
Lewiston,ID
6
years of professional experience
Dynamic professional with a strong background in customer service, honed as a Receptionist at Brian Hix. Skilled in organization and multitasking, I excel at enhancing client experiences and managing office operations efficiently. Known for fostering positive relationships and maintaining attention to detail, I am dedicated to delivering exceptional service.
Work History
Assistant Dog Groomer
6 MonthsRestaurant Hostess
2 Years 4 Months- Welcomed guests warmly, creating positive first impressions.
- Assisted in training new staff on customer service protocols and restaurant policies.
- Addressed guest inquiries promptly, enhancing overall dining experience.
- Monitored dining area for cleanliness and readiness, maintaining high standards.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Barista
4 Months- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted customers in selecting products, providing recommendations based on preferences and dietary needs.
- Operated POS system for efficient order processing and accurate payment transactions.
- Managed inventory levels by tracking supplies and placing orders to minimize shortages or overstocking.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Receptionist
1 Year 2 Months- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Answered multi-line phone system, directing calls to appropriate departments efficiently.
- Coordinated appointment scheduling, optimizing staff availability and client needs.
- Assisted in maintaining office organization, enhancing workflow and accessibility of materials.
- Developed positive relationships with clients, fostering a welcoming atmosphere at reception area.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma
Skills
Organization skills
Time management
Telephone skills
Verbal and written communication
Customer/Client relations
Scheduling appointments
Office administration
Document management
Typing speed
Office management
Multitasking and prioritization
Positive and professional
Customer service
Attention to detail
Problem-solving
Billing and invoicing
Timeline
Receptionist
Brian Hix
06.2025 - CurrentRead More
Barista
Marc
03.2025 - 07.2025Read More
Restaurant Hostess
David Hayes
03.2023 - 07.2025Read More
Assistant Dog Groomer
Jeff Hantz
01.2021 - 07.2021Read More
Lewiston High School
High School Diploma
Read More