Kaylee Sadler
Glendora,CA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Target through exceptional service and efficient cash handling. Skilled in team collaboration and time management, significantly increasing sales revenue by promoting incentive programs. Demonstrated reliability and punctuality, ensuring operational excellence in high-volume settings. Heavily trained in many fields and eager to learn and expand my knowledge within a new company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Target
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier
Target
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Bartender
The Golden Rail
07.2024 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
VIP Bottle Server
Penthouse Nightclub & Dayclub
03.2021 - 03.2024
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
- Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures.
- Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs.
- Contributed to increased sales by effectively upselling premium products and offering tailored recommendations.
- Facilitated smooth communication between guests, servers, bartenders, security personnel, and management for optimal event execution.
- Maintained clean and organized table areas, adhering to strict hygiene standards for optimal presentation.
- Continuously monitored guest consumption levels to ensure responsible alcohol service consistent with legal requirements.
- Managed the reservation process for prime VIP tables, ensuring maximum revenue generation on peak nights.
- Demonstrated expertise in product knowledge, guiding customers through extensive beverage options to suit their preferences.
- Assisted in event planning efforts, coordinating special requests and accommodations for VIP groups.
- Supported venue marketing initiatives by promoting upcoming events during interactions with patrons.
- Anticipated guest needs and provided proactive service.
- Maintained clean and organized bar area.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
Bartender
Ballet Hollywood Nightclub
03.2022 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Attractions Cast Member
Disneyland Resort
10.2017 - 02.2019
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
- Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
- Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
- Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
- Nurtured a welcoming atmosphere for diverse guest populations through cultural sensitivity training application in daily interactions.
- Enhanced overall attraction presentation by maintaining clean surroundings at all times including queue areas, ride vehicles, and exit paths.
- Increased overall park efficiency by cross-training in multiple roles within the Attractions department.
- Maintained safety standards by conducting regular inspections and addressing potential hazards promptly.
- Ensured timely opening of attractions by performing required start-up procedures diligently each day.
- Contributed to overall park cleanliness by performing routine cleaning tasks and reporting any maintenance issues promptly.
- Promoted park merchandise sales by informing guests about available products relevant to attraction experiences.
- Assisted in the smooth operation of attractions by efficiently managing wait times and crowd control.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Courtesy Clerk/Combo Clerk
Albertsons Grocery
06.2016 - 10.2017
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Returned unwanted items to correct store locations and restocked shelves.
- Assisted customers with large purchases by carrying items to vehicles.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Education
Associate of Applied Business - Business/Communications
Pasadena City College
Pasadena, CA06-2017
Skills
- Customer service
- Customer assistance
- Refund handling
- Liquor regulations and compliance
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Cash register operation
- Reliability and punctuality
- Payment collection
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
- ServSafe Food Handler's Certification
- CPR/AED Certification
Timeline
Cashier
Target
07.2024 - Current
Bartender
The Golden Rail
07.2024 - 01.2025
Cashier
Target
12.2023 - Current
Bartender
Ballet Hollywood Nightclub
03.2022 - 09.2023
VIP Bottle Server
Penthouse Nightclub & Dayclub
03.2021 - 03.2024
Attractions Cast Member
Disneyland Resort
10.2017 - 02.2019
Courtesy Clerk/Combo Clerk
Albertsons Grocery
06.2016 - 10.2017
Associate of Applied Business - Business/Communications
Pasadena City College
Similar Profiles
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Athena CoffeyAthena Coffey
Warehouse Associate at TargetWarehouse Associate at Target
Agustin LopezAgustin Lopez
Team Member at TargetTeam Member at Target
Ronald SavageRonald Savage
Finish Carpenter at Regal Commercial ServicesFinish Carpenter at Regal Commercial Services