Highly organized and proactive Coordinator with extensive experience in recruitment, onboarding, and HR compliance. Skilled in process optimization, data analysis, and stakeholder collaboration to enhance operational efficiency. Adept at managing multiple projects, ensuring regulatory adherence, and fostering a seamless employee experience. Recognized for strong analytical abilities, problem-solving skills, and a commitment to continuous improvement.
Overview
9
9
years of professional experience
Work History
External Clearance Compliance Coordinator
Cleveland Clinic Foundation
12.2024 - Current
Leads new hire compliance through meticulous documentation and verification processes for an annual 25,000+ hires nationwide
Performs quality checks for new hire compliance
Collaborates with stakeholders to define key performance metrics, track new caregiver status, orientation accuracy, and provide timely, insightful reports for decision-making
Serves as a liaison between caregivers, recruiters, human resources, managers, and department orientations to ensure accurate and timely communication
Partners with Human Resources and Talent Acquisition Directors and Program Managers to refine and enforce Standard Operating Procedures
Maintains a variety of systems that include Workday, Certiphi, ReadySet, HireView, and Microsoft Excel to analyze and visualize data, supporting strategic business initiatives, ensuring data integrity and reliability for critical business operations
Leads change management initiatives by transitioning teams to new processes, fostering adoption, and ensuring seamless system integration
Provides training to employees on essential compliance topics, increasing overall awareness and understanding.
Streamlines processes for increased efficiency in monitoring and reporting compliance activities, ensuring timely updates to internal policies and procedures.
Reduces risk to Cleveland Clinic by conducting regular risk assessments and implementing mitigation strategies.
Educates employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
Recruitment Coordinator
Cleveland Clinic Foundation
08.2023 - 12.2024
Collaborated weekly with Nursing Education to ensure regulatory compliance and accuracy of roster
Achieved 98% accuracy in Nursing Orientation roster management, significantly improving nurse onboarding efficiency and preparedness
Contributed to the 2024 Onboarding Enhancement Project, driving initiatives to elevate the new caregiver experience
Talent Acquisition lead for Fingerprint Pilot Project to implement Workday enhancement to mitigate risk to Cleveland Clinic
Maintain compliance for external and internal background checks through third party vendor Certiphi ensuring timely and accurate process
Responsible for processing hires, transfers, no starts, start date revisions, and created job requisitions within Workday
Participated in Talent Acquisition objectives and assists in reaching departmental goals
Generated daily orientation and nursing reports for Cleveland Clinic nationwide
Facilitated HR appointments and I-9 verifications for new caregivers for seamless onboarding
Onboard and train new recruitment coordinators and conduct welcome call presentation for new hires
Tracked and reported on new Caregiver status as it relates to HR appointment, missing documents, and clearance
Partnered with recruiters to streamline the onboarding process, enhancing the new caregiver experience while ensuring adherence to job requirements and compliance standards
Integrated Union Hospital into Cleveland Clinic Foundation Workday
Health Coach
NOOM, INC.
12.2020 - 02.2023
Managed a client base of 300+ weekly, providing 1:1 support
Analyzed client data and insights to develop personalized action plans based on clients' individual goals, preferences, and lifestyle
Provided employee support, motivation, and subject matter training to increase client retention, improve employee performance metrics and work to quantify coaching quality
Participated in experimental pilot programs designed to maximize efficiency, retention, and user support
Provided employee support, motivation, and subject matter training to increase client retention, improve employee performance metrics and work to quantify coaching quality
Buckeye Link Counselor
THE OHIO STATE UNIVERSITY
12.2018 - 09.2020
Provided integrated service related to admissions, accounts and billing, financial aid, and academic records, while delivering accurate and timely customer service via phone, email, and in person counseling
Maintained current knowledge base of university, state, and federal rules and regulations across the functions of admissions, financial aid, student accounts and records to support the students' overall success
Served as a liaison with key stakeholders and cross-university offices to support problem resolution on behalf of students and families to meet Buckeye Link and university service expectations
Surpassed productivity goals related to serving students
Conducted on and off-campus educational presentations to the community, prospective students, and incoming students
Served on various committees that participated in interviewing, training, and uplifting employee morale
Admissions Assistant
KENT STATE UNIVERSITY
01.2016 - 01.2018
Recruited incoming students via in person events, phone, and email
Input and tracked data, gave presentations to prospective students and parents, trained new student admissions staff
Assisted with organizing First Year Experience, College Credit PLUS, and facilitated on and off-campus events
Education
BACHELOR OF ARTS - PSYCHOLOGY
KENT STATE UNIVERSITY
08.2018
Skills
Workday
SharePoint
Oracle
Google Suite
Microsoft Office Suite
Data Analytics
PeopleSoft
Salesforce
Adaptable
Multi Tasking
Exceptional Written, Verbal, & Digital Communication
Meticulous Attention to Detail & Organization
Timeline
External Clearance Compliance Coordinator
Cleveland Clinic Foundation
12.2024 - Current
Recruitment Coordinator
Cleveland Clinic Foundation
08.2023 - 12.2024
Health Coach
NOOM, INC.
12.2020 - 02.2023
Buckeye Link Counselor
THE OHIO STATE UNIVERSITY
12.2018 - 09.2020
Admissions Assistant
KENT STATE UNIVERSITY
01.2016 - 01.2018
BACHELOR OF ARTS - PSYCHOLOGY
KENT STATE UNIVERSITY
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