Restaurant Hostess at Warrens Waterfront Restaurant, skilled in reservations coordination and cash handling. Successfully managed high-volume service periods while maintaining a welcoming atmosphere and ensuring operational efficiency.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Warrens Waterfront Restaurant
06.2023 - 09.2024
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Collected information from arriving customers to seat groups or place them on waitlist.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Checked in with servers to confirm preparedness before seating customers.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Delivered pick-up and curbside orders to guests.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Promoted business loyalty by fostering positive customer relationships.
Provided patrons with estimated waiting times during peak service hours.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Completed daily side work and opening and closing duties without fail.
Maintained balanced cash drawer with correct money values and accurate documentation.
Backed up servers by checking on tables and retrieving items for guests.