Kaylee Schneider
Cheektowaga,NY
Summary
Upbeat hostess excels in assisting customers and helping other staff. Skilled at creating welcoming atmosphere when attending to guests. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Party Host / Coordinator
Urban Air Trampoline And Adventure Park
06.2021 - Current
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
- Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
- Established rapport with guests of all ages through engaging interactions and genuine interest in their enjoyment of the event.
- Demonstrated adaptability by adjusting party plans on-the-fly based on changing circumstances or guest requests without compromising quality or guest satisfaction.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Handled financial transactions accurately and responsibly, ensuring proper payment processing and recordkeeping.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Decorated and set tables in accordance with party themes and age groups.
Sales Associate, Key Holder
Laux Sporting Goods
05.2023 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Food Service Cashier
Mighty Taco
05.2021 - 06.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Achieved high levels of accuracy with cash handling tasks, reducing discrepancies and ensuring balanced registers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
Education
No Degree - Business Administration And Management
Bryant And Stratton College
Getzville, NY12.2024
High School Diploma -
Maryvale High School
Cheektowaga, NY06.2023
Skills
- Teamwork and Collaboration
- Attention to Detail
- Greeting and Seating
- Customer Service
- Party Scheduling
- Conflict Management
- Effective Multitasking
- Activity Planning
- Decorating
- Product Sales
- Problem-Solving
- Time Management
- Organizational Skills
- Product Knowledge
Timeline
Sales Associate, Key Holder
Laux Sporting Goods
05.2023 - 09.2023
Party Host / Coordinator
Urban Air Trampoline And Adventure Park
06.2021 - Current
Food Service Cashier
Mighty Taco
05.2021 - 06.2021
No Degree - Business Administration And Management
Bryant And Stratton College
High School Diploma -
Maryvale High School
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