Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kaylee Shepherd

Sneads Ferry,NC

Summary

Dedicated professional with a proven track record at The Big Whale, enhancing customer satisfaction through exceptional service and maintaining high accuracy in transactions. Skilled in customer assistance and product restocking, demonstrating strong work ethic and reliability. Excelled in multitasking and fostering positive relationships, significantly contributing to repeat business.

Overview

3
3
years of professional experience

Work History

Cashier

The Big Whale
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Dog Sitter

Escoba Bay
05.2023 - 08.2023
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.

Babysitter

Escoba Bay
05.2022 - 08.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

Diploma -

Dixon High School
Holly Ridge, NC
06.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Basic Math Competence
  • Product restocking

Timeline

Cashier

The Big Whale
06.2024 - Current

Dog Sitter

Escoba Bay
05.2023 - 08.2023

Babysitter

Escoba Bay
05.2022 - 08.2022

Diploma -

Dixon High School

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Kaylee Shepherd