Kaylee Shoaf

• Main kennel tech duties include feeding, administering medication, exercising and cleaning kennel runs daily
• Receptionist duties include answering phone calls, scheduling appointments, speaking with current and prospective clients, handling payments and filing pet records.
• Operational duties including purchasing supplies, scheduling maintenance, inventory tracking, expense reports
• Preparing invoices
• Tracking receipts and payments
• Managing and drafting emails
• Filing documents and contracts
• Job training and personnel development
• Hands on experience with different dog breeds and temperaments, able to discern potential issues based on behaviors and habits of the animal.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.

• Documented pet care details, including feeding schedules, medication notes, and owner instructions.
• Supervised playgroups and exercised dogs while reinforcing proper handling and behavior standards.
• Guided junior staff on safe animal handling, cleaning procedures, and daily kennel workflow.
• Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Minor in Business Administration