Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Sisson

Management
Pensacola,Florida

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Fresh Manager

BJ's Wholesale Club
07.2022 - Current
  • Maintained compliance with health code standards.
  • Determined and implemented appropriate productivity, quality and service goals.
  • Purchased new inventory according to expected regular and holiday demand.
  • Completed cycle counts and monthly inventory.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Logged work orders and change orders into Verisae database to track job status.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Trained and led team of 20+ department team members

PIC Lead

BJ's Wholesale Club
10.2021 - 07.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Performed thorough cash audits and deposit investigations.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Observed video surveillance systems for prompt emergency response.

Produce Supervisor

BJ's Wholesale Club
02.2020 - 10.2021
  • Rotated produce on sales floor to guarantee optimal freshness and variety.
  • Followed established guidelines to dispose of damaged, spoiled and expired products.
  • Reported product ordering and shipping discrepancies to department manager.
  • Labeled, stocked and inventoried department merchandise.
  • Generated signage for produce goods and performed price check functions.
  • Coached and mentored new team members.
  • Assisted customers with produce questions.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Shift Leader/Interim Manager

McGuire's Management Group
05.2013 - 10.2021
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Created visual displays to highlight new and featured products.
  • Maintained accurate records and handled purchase orders.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
  • Rotated to cover vacations, and gaps in manager schedules between three Gift Shops.
  • Completed quarterly inventory, and monthly cycle counts.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Pine Forest High School
Pensacola, FL
05.2010

Skills

  • Time Management
  • Communication
  • Active Listening
  • Customer Service
  • Management
  • Attention to Detail
  • Problem Solving
  • CPR Certified
  • Computer Proficiency
  • Empathy

Timeline

Fresh Manager

BJ's Wholesale Club
07.2022 - Current

PIC Lead

BJ's Wholesale Club
10.2021 - 07.2022

Produce Supervisor

BJ's Wholesale Club
02.2020 - 10.2021

Shift Leader/Interim Manager

McGuire's Management Group
05.2013 - 10.2021

High School Diploma -

Pine Forest High School

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Kaylee SissonManagement