To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Medical Office Assistant
UNC Family Medicine
08.2023 - Current
Answer phone calls and messages for 5-Provider family practice medical facility, schedule appointments, and handle patient inquiries.
Enhance patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
Demonstrate excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
Maintain a clean, organized reception area for a welcoming environment for patients and visitors.
Handle sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
Assist in training new staff members on office procedures, ensuring consistent quality of services provided.
Contribute to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Office Administrator
Liberty University Office Of Spiritual Leadership
01.2023 - 05.2023
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Interacted with customers by phone, email, or in-person to provide information.
Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Front Desk Administrator
The Clothing Connection
01.2022 - 01.2023
Maintained an organized customer service area, creating a welcoming atmosphere for clients and visitors.
Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
Handled sensitive information with discretion, maintaining client confidentiality at all times.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.