Kaylee Smith
Westland,MI
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate & Stylist
Nordstrom
11.2023 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with sales associates and management to meet and exceed departmental sales targets and goals.
- Provided personalized styling services to clients based on their preferences, body type, and occasion requirements.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Customer Service Associate & Bookseller
Oakland Community College Bookstore
08.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Contributed to a positive and inclusive work environment by fostering teamwork and supporting colleagues.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Utilized point-of-sale systems and other retail software to process transactions, manage customer accounts, and generate sales reports.
Server
Medowbrook Country Club
05.2018 - 08.2018
- Provided exemplary service to club members and guests in a professional and courteous manner, ensuring a memorable dining experience.
- Managed a high-volume dining environment efficiently, taking and accurately relaying orders, and coordinating with kitchen staff to ensure timely delivery of meals.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adhered to food safety and sanitation guidelines at all times, including proper handling of food, utensils, and equipment to ensure a safe dining environment for guests and staff.
Education
Associate of Arts - Arts
Oakland Community College
Farmington Hills, MI04.2026
High School Diploma -
Summit Academy North High School
Romulus, MI05.2021
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Money Handling
- Product Knowledge
- Relationship Building
- Professional Appearance
- Store maintenance
- Retail Store Operations
- Conflict Resolution
- Sales expertise
Business Marketing
Enthusiastic about exploring and learning the dynamics of business marketing strategies, consumer behavior, and market trends.
Timeline
Retail Sales Associate & Stylist
Nordstrom
11.2023 - 05.2024
Customer Service Associate & Bookseller
Oakland Community College Bookstore
08.2023 - 09.2023
Server
Medowbrook Country Club
05.2018 - 08.2018
Associate of Arts - Arts
Oakland Community College
High School Diploma -
Summit Academy North High School
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